Author: Argent Admin

Version Argent Global Manager 5.1A-R18 and below Date Tuesday, 19 April 2022 Summary Argent Global Manager showing access denied message when copying an existing definition. Technical Background When copying an existing definition (Relators, Alerts, Rules, or Network Group), an “Access Denied” error message pops up and a spinning wheel. Click For Full Size Click For […]

Version Argent Global Manager 5.1A-R19 and above Date Tuesday, 19 April 2022 Summary Argent Global Manager now enhanced to make all the Argent Motors available for testing Rules and Relators. Technical Background Earlier all the Argent Motors was not available for testing Rules and Relators in Argent Global Manager. Now Argent Global Manager enhanced to […]

Version Argent Advanced Technology — All Versions Date Tuesday, 19 April 2022 Summary It is an Argent prerequisite to grant Argent service account with local administrator privilege on all target Windows machines. This is to ensure proper monitoring on Windows performance, event logs, Windows services, etc. This article describes what can be done when customer […]

Version All Argent Products — All Versions Date Thursday, 7 Apr 2022 Summary This article describes security concern on the Spring4Shell vulnerability and Argent is safe from the vulnerability. Technical Background A Spring MVC or Spring WebFlux application running on JDK 9+ may be vulnerable to remote code execution (RCE) via data binding. The specific […]

Version All Versions of Argent AT Date Friday, 18 March 2022 Summary This article describes apparent database error interrupting Argent alerts, commonly caused by network issues. Technical Background Database or network connectivity issue can interrupt Argent monitoring even though Argent Service status states “running“. Argent SVC Log contains useful details, for example, the SVC Log […]

Version Argent Advanced Technology All Versions Date Tuesday, 8 March 2022 Summary Argent Advanced Technology has the functionality of Relators having Prerequisite Rules If Prerequisites Rule is broken the main rules will not execute If Prerequisite Rule is set to Alert Never the Relator will not execute any alerts If Prerequisite Rule is set to […]

Version Argent Advanced Technology All Versions Date Tuesday, 8 March 2022 Summary Argent Advanced Technology has rules to check individual ports on a server The TELNET command should be able to access the server outside of the product Technical Background Argent Advanced Technology can scan a customizable port to test connectivity to a server Click […]

Version All Versions of Argent AT Date Thursday, 3 March 2022 Summary Google confirmed a zero-day vulnerably in the Chrome browser, documented in CVE-2022-0609. This article describes how to stay secure on website checking using Argent Sentinel. Technical Background Argent Sentinel built-in with Chromium based browser to deliver automated website monitoring. To Confirm Argent Sentinel’s […]

Version Argent Advanced Technology – All Versions Date Monday, 28 February 2022 Summary Argent Advanced Technology creates network shares to allow Argent Advanced Technology client programs to access Click For Full Size By default, the network shares allow access to everyone Click For Full Size Technical Background Network shares access is required for all users […]

Version Argent Advanced Technology 5.1A-2207-A or above Date Monday, 7 February 2022 Summary Argent for SNMP now supports SHA256 for Authentication Protocol and AES256 for Encryption Algorithm Click For Full Size Click For Full Size Technical Background SNMP V3 setting for some newer version of network devices only allows SHA-256 and AES256 as Authentication Protocol […]

Version All Versions of Argent AT Date Friday, 4 February 2022 Summary This article describes customizing sender’s email address in Argent AT. A customer wanted to show a different sender’s email address for Argent email alert. Technical Background Argent AT supports customized sender’s email address on SMTP protocol. Customized sender’s name is configurable in Alert […]

Version Argent Reports All Versions Date Tuesday, 18 January 2022 Summary Report automatic distribution stopped working but manual report preview always works fine. The following error was captured in Argent Reports logs, Could not open database “ARGENT_REPORT” requested by login. Login failed. Invalid connection string attribute. Technical Background The error indicates database connectivity issue. A […]

Version Argent Global Manager 5.1A-R13 or below Date Wednesday, 1 December 2021 Summary Argent Global Manager fails to load some screens, after changing the regional format Technical Background After changing the regional format (changed from English-United States to German-Germany) of the server where Argent Advanced Technology is installed Click For Full Size Argent Global Manager […]

Version Argent Global Manager 5.1A-R18 and above Argent Advanced Technology 2104-B and above Date Wednesday, 1 December 2021 Summary Argent Global Manager now supports gMSA account. Argent Advanced Technology must be installed with gMSA before installing Argent Global Manager. Group Managed Service Accounts (gMSA) is Microsoft’s free tool that simplifies service credential management. Configuring a […]

Version Argent Advanced Technology – All Versions Date Monday, 12 Apr 2021 Summary This article describes how to setup a 4G SMS Modem and Argent Console for SMS alerting Technical Background Requirements 1. An active mobile service supporting 4G networks and SMS service 2. Healthy 4G signal coverage 3. A compatible 4G SMS Modem and […]

Version Argent Advance Technology 5.1A-2104-A and above Argent Commander 5.0A-2103-A and above Date Wednesday, 24 Mar 2021 Summary Argent Advanced Technology and Web products now support gMSA account. Group Managed Service Accounts (gMSA) is Microsoft?s free tool that simplifies service credential management. Configuring a service only requires entering the user name, while the password field […]

Version Argent Advanced Technology – All Versions Date Friday, 13 November 2020 Summary USB Modem Passthrough in VMware ESXi Argent supports various types of SMS relays For pure SMS notifications (non-internet-based relays), a GSM modem is required to relay the message via cell phone towers This is important feature texts a customer when the internet […]

Version Argent Advanced Technology 5.1A-2001-A or above Date Wednesday, 4 March 2020 Summary This note contains documentation for all variables that can be used within Argent Advanced Technologies. Technical Background %VARIABLES% Sometimes you need to add a variable to an Alert for parameters, such as the name of the server being tested-hard-coding each server name […]

Version All Argent Products Date Monday, 2 March 2020 Summary Customers are compelled to upgrade to TLS 1.2 for secure communication because of security vulnerabilities that have been reported against SSL and earlier versions of Transport Layer Security (TLS). Because of this, customers must disable TLS 1.0 and TLS 1.1 and only allow TLS 1.2 […]

Version Argent Advanced Technology – All versions Argent Job Scheduler – All versions Date Monday, 6 May 2019 Summary In the situations that Argent AT Daughter Engine cannot communicate with Mother Engine, or Argent Job Scheduler Engine cannot communicate with a remote Argent Queue Engine, take the following steps to diagnose the issue: Is Mother […]

Version All Argent Products – All Versions Date Thursday, 9 August 2018 Summary Upgrading TLS to version1.2 without making required changes in the configuration of Argent products, shall end up with unforeseen issues Technical Background Argent Advanced Technology, Argent Commander, Argent Reports, Argent Global Manager, Argent Job Scheduler and Argent WorldView all uses ODBC for […]

Version Argent Job Scheduler – All Versions Date Tuesday, 24 July 2018 Summary Argent Job Scheduler has issues while connecting to SQL Server database after enabling TLS v1.2 And Disabling TLS v1.0 Technical Background Customers are compelled to upgrade to TLS 1.2 for secure communication because of many security vulnerabilities that has been reported against […]

Version Argent Advanced Technology – All versions Date Monday, 5 March 2018 Summary SMS protocol limits message length to 160 bytes However, many mobile services today can handle long message transparently to end user Internally, the message is broken into multiple 160-byte short messages to send out These short messages are related with some unique […]

Version Argent Advanced Technology Version 5.1A-1610-A or above Date Tuesday, 22 August 2017 Summary A Customer had been monitoring SQL Server 2008 machines fine for years with all matching version of SQL prerequisites installed on the Argent server. However, after upgrading to Argent Advanced Technology version 5.1A-1610-A or above, the Relator Trace Log shows that […]

Version Argent AT 5.1A-1610-B or above Date Monday, 7 August 2017 Summary The ‘Script Timeout’ field in Linux/Unix Rules is not honored for customers using Argent AT 5.1A-1610-B or above. Regardless of the value specified, the script will always internally stop after 60 seconds. Click For Full Size Technical Background From Argent AT 5.1A-1610-B onwards, […]

Version Argent Advanced Technology All Versions Date Tuesday, 18 July 2017 Summary Argent current supported 3G Modem for on-premise SMS Alert solution incorporates with MultiConnect ® Cell 100 Series (http://www.multitech.com/models/92506950LF#). The modem works well overall in Windows 2016 with Argent Advanced Technology. This KBI covers two topics. Driver compatibility on Windows Server 2016. Potential false […]

Version Argent AT – 3.1A-1401-T6 or later Date Tuesday, 28 February 2017 Summary This is an Early Warning about an incident that occurred which prevented legitimate Alerts from being sent out. A setting in the Argent Console ‘Maximum Pending Events To Fire Alerts‘ was set to ‘200‘ In this one instance, a customer had a […]

Version Argent AT – 5.1A 1610-A and above Date Thursday, 16 February 2017 Summary Email Alerts may stop working after upgrading to Argent AT – 5.1A 1610-A and above Technical Background Argent AT – 5.1A 1610-A introduces the following new feature to support additional SMTP settings; KBI 311474 New Feature: Support SMTP And POP3 Servers […]

Version Argent Advanced Technology – All Versions Date Tuesday, 6 December 2016 Summary Several known security vulnerabilities have been reported against SSL and earlier versions of Transport Layer Security (TLS) Due to this, many customers are being required by security auditors to upgrade to TLS 1.2 for secure communication This recommendation can cause issues with […]

Version Argent Advanced Technology all versions Date Thursday, 24 November 2016 Summary Configuring USB modems on Hyper-V Guests (unlike VMware) can be a challenge Without the assistance of third-party software, Hyper-V cannot perform pass-through operations for USB modems to a guest that may have the Argent Console or Argent Alert Executor installed Using a hardware […]