Author: Argent Admin

KBI 312000 Preventing False Alerts In Argent Omega

Version Argent Omega — All Versions Date Tuesday, 12 July 2022 Summary When using Service Level Agreement Rules against a server or a device, false alerts can trigger due to network slowness Technical Background N/A Resolution To prevent a false alert from triggering for a Rule that breaks every single time due to a network […]

KBI 311443 Issue Addressed: When Database Server Of The Specified ODBC Dependency Goes Offline, Argent Job Scheduler Gets Hung

Version Argent Job Scheduler 10.0A-1603-A and earlier Date Friday, 27 July 2016 Summary Argent Job Scheduler got hung when server of the specified ODBC dependency went offline Technical Background Argent Job Scheduler uses Windows ODBC connection for database connectivity in ODBC Dependency When server of ODBC dependency goes offline the Windows ODBC connection may go […]

KBI 311456 Enhancement: Option To Filter Jobs In Archived Jobs Screen J19

Version Argent Job Scheduler 10.0A-1609-A and later Date Tuesday, 20 September 2016 Summary Argent Job Scheduler now provides filter option in Archived Jobs screen to filter the Archived Jobs Technical Background Job filtering is an existing feature of Argent Job Scheduler, which has been implemented in Archived Jobs screen also Click For Full Size The […]

KBI 311458 New Feature: Copy/Clone Jobs In A Job Class

Version Argent Job Scheduler 10.0A-1609-A and later Date Tuesday, 20 September 2016 Summary Argent Job Scheduler has been enhanced with a new option ‘Copy Job Class’ Technical Background Using this feature, it is possible to copy all ‘Job Templates’ from one Class to another Class with a new name and all the Jobs are prefixed […]

KBI 311468 Enhancement: New Options Job Names And Job Parameter In Replace Strings

Version Argent Job Scheduler 10.0A-1610-A and later Date Thursday, 20 October 2016 Summary Argent Job Scheduler has been enhanced with options to replace strings of Job Names and Job Parameter in Job Definition using ‘Replace Strings’ Screen (J98A Screen) Technical Background Argent Job Scheduler version 10.0A-1610-A has been enhanced with two options Job Names and […]

KBI 311516 New Feature: Option To Delay Post Job In Argent Job Scheduler

Version Argent Job Scheduler 10.0A-1701-A and later Date Monday, 30 January 2017 Summary Argent Job Scheduler has been enhanced to facilitate an optional delay in executing the post Job Technical Background Currently post Jobs run immediately or as per the Job Schedule after the completion of the parent Job Argent Job Scheduler has been enhanced […]

KBI 311602 New Feature: Job Class Field Added To The Past Production Day Report

Version Argent Job Scheduler 10.0A-1712-B and above Date Wednesday, 27 December 2017 Summary Past Production Day Report of Argent Job Scheduler has been enhanced with addition of Job Class field Technical Background All Job Templates have Job Classes Job Classes are used for better organization of Job Templates and also to configure common security features […]

KBI 311726 Issue Addressed: Calendar Control Not Working In Argent Job Scheduler GUI

Version Argent Job Scheduler 10.0A-1809-A and below Date Tuesday, 15 January 2019 Summary In Argent Job Scheduler GUI, the Calendar control popup, associated with date fields, is NOT working on clicking the downward arrow Technical Background In Argent Job Scheduler GUI, the calendar control popup does NOT work on clicking the downward arrow The calendar […]

KBI 311759 New Feature: Non-Admin Execution Of Argent Job Scheduler GUI

Version Argent Job Scheduler 1906-A and above Date Saturday, 22 June 2019 Summary The Argent Job Scheduler 1906-A has been enhanced to run the GUI without Administrative privilege Technical Background Now it is possible for a Non-Admin user to start and run Argent Job Scheduler GUI, with some features disabled Both local users and Argent […]

KBI 311760 New Feature: Enhanced Argent Queue Engine Checking For AWS/Azure

Version Argent Job Scheduler 1906-A and above Date Saturday, 22 June 2019 Summary Argent Scheduling Engine override ping to check Argent Queue Engine Status Technical Background In Argent Job Scheduler versions 1902-A and below, ICMP ping was used to check if an Argent Queue Engine was online. In AWS and Azure cloud, by default, all […]

KBI 311787 Enhancement: Install Argent Queue Engine For Windows In Dependent Mode

Version Argent Job Scheduler 1911-B and above Date Monday, 2 December 2019 Summary Argent Queue Engines can be installed in two different modes: Standalone Dependent Standalone mode is the traditional way of installation and requires a unique license key for the Argent Queue Engine In this mode the Argent Queue Engine runs independent of the […]

KBI 311788 New Licensing Feature In Argent Job Scheduler

Version Argent Job Scheduler 1911-B and above Date Monday, 2 December 2019 Summary A new licensing feature has been implemented in the Argent Job Scheduler: Dependent mode Technical Background A new feature for licensing the Argent Queue Engine in Dependent mode has been implemented in the Argent Job Scheduler Queue Engines running in Dependent mode […]

KBI 311867 Issue Addressed: Argent Job Scheduler Fails To Submit Jobs

Version Argent Job Scheduler 2001-A and 2003-A Date Friday, 11 September 2020 Summary Argent Job Scheduler fails to submit Jobs to any of the connected Argent Queue Engines The log file AJSMAIN_SQL_LOG.TXT shows repeated lines, such as “Outstanding Connection Count Reaches Threshold 30 (Current: 41).” Technical Background An enhancement was done in Argent Job Scheduler […]

KBI 311893 Argent Queue Engine Upgrade Fails

Version Argent Queue Engine – ANY Date Thursday, 24 December 2020 Summary Argent Queue Engine upgrade not successful due to another program using Argent Queue Engine port 3135 Technical Background Upgrade process for Argent Queue Engine ends unsuccessfully due to setup process unable to secure all necessary processes, ports, and files Resolution 1) Search Argent […]

KBI 311943 Argent Job Scheduler Digitally Signed

Version Argent Job Scheduler 10.0-2107-B and above Date Monday, 30 August 2021 Summary Customers may request that the Argent executables be digitally signed prior to allowing them to run in their environment Technical Background The Argent executables have been digitally signed in the Argent Job Scheduler 10.0-2107-B release Resolution Customers can upgrade to the 10.0-2107-B […]

KBI 311944 Enhancement: New Registry Values To Configure Job Sequence Job Waiting Delay

Version Argent Job Scheduler 10.0-2105-A and above Date Monday, 6 September 2021 Summary In Argent Job Scheduler, two new registry values are introduced to configure the waiting time during the execution of Job Sequence Jobs The new registry values are the following: OVERRIDE_ALL_JOB_SEQUENCE_SLEEP_SECONDS – Contains the waiting time to be used during the execution of […]

KBI 310636 New Feature: Argent Reports Uses Full Screen Width

Version Argent Reports 3.0A-1308-A and above Date Fri, 16 Aug 2013 Summary The Argent Reports interface has been revamped with resizable panes and a focus on maximizing real-estate Technical Background N/A Resolution Upgrade to Argent Reports 3.0A-1308-A and above

KBI 310637 Enhancement: Revamped Email Facility For Report Automators

Version Argent Reports 3.0A-1308-A and above Date Fri, 16 Aug 2013 Summary The Argent Reports has enhanced the email code for Report Automators The new email code is much more efficient and should eliminate the issue of “corrupted attachments” or zero-byte attachments Technical Background N/A Resolution Upgrade to Argent Reports 3.0A-1308-A and above

KBI 310638 Enhancement: Revamped Scheduler Service Code

Version Argent Reports 3.0A-1308-A and above Date Fri, 16 Aug 2013 Summary The Argent Reports has enhanced the scheduling code for Report Automators Technical Background In previous versions, the scheduler had a potential issue when the ODBC connection fails due to a database reboot, network issues or database issues The enhanced scheduling code corrects this […]

KBI 310639 Issue Addressed: Compliance Reports Using * For All Nodes

Version Issue Addressed in Argent Reports 3.0A-1308-A and above Date Fri, 16 Aug 2013 Summary Compliance Reports not displaying data when “all” nodes are selected Technical Background For the Argent for Reports Compliance Reports, when choosing specific nodes, data is displayed When choosing “*” for all nodes, data is not displayed Resolution Upgrade to Argent […]

KBI 310640 Enhancement: Argent Reports Performance Improvements

Version Argent Reports 3.0A-1308-A and above Date Fri, 16 Aug 2013 Summary Argent Reports 3.0A-1308-A and above contains various speed improvements and caching for environments with a large number of nodes and Monitoring Groups Technical Background N/A Resolution Upgrade to Argent Reports 3.0A-1308-A and above

KBI 310641 Issue Addressed: Node-based Reports Show All Nodes Always

Version Issue Addressed in Argent Reports 3.0A-1308-A and above Date Fri, 16 Aug 2013 Summary In previous versions, Node-based Reports would sometimes show ALL nodes and ignore the “Apply To The Following Nodes” option This has been addressed Technical Background N/A Resolution Upgrade to Argent Reports 3.0A-1308-A and above

KBI 310643 New Feature: SQL Variables For Generic Tables

Version Argent Reports 3.0A-1308-A and above Date Fri, 16 Aug 2013 Summary Argent Reports allows customers to define SQL Variables SQL Variables can be used in the Generic Table definitions to make it easier to make changes without having to modify the SQL code directly Technical Background To use a SQL Variable, specify the name […]

KBI 310655 Issue Addressed: No Reports Scheduled-Argent Reports Scheduler Service Stops

Version Argent Reports — All Versions Date Tue, 10 Sep 2013 Summary Argent Reports fails at starting the Argent Reports Scheduling Service, OR reports fail to generate automatically at the scheduled time When observing the Argent Reports Scheduler logs, the following log entries can be seen: DISASTROUS OPERATING SYSTEM ERROR DETECTED BY ARGENT. OPERATING SYSTEM […]

KBI 310683 New Feature: SMS, Alert Escalation and Auto-Correction In Cross-Reference Reports

Version Argent Reports 3.0A-1310-B and above Date Monday, 30 Sep 2013 Summary Argent Reports “Cross-Reference Reports” have been enhanced with new columns: Alert SMS Recipients Alert Escalation Alert Auto-Correction Additionally, Email Alerts and SMS Alerts now show the corresponding Email Alerts and SMS Alerts (in brackets) after the definition name Click For Full Size Technical […]

KBI 310685 New Feature: From First to End of LAST Month Date Range Option

Version Argent Reports 3.0A-1310-B and above Date Monday, 30 Sep 2013 Summary A new Date Range option has been added for all reports: From First to End of LAST Month This option dynamically assigns the date range of the report to the first of the last month, and the end of the last month E.g. […]

KBI 310686 Enhancement: Argent Change Log Reports Support for CMDB-X and Argent Console Changes

Version Argent Reports 3.0A-1310-B and above Date Monday, 30 Sep 2013 Summary Argent Change Log Tables have been enhanced with change information for: Argent Console (Alerts, Calendars and Macros) CMDB-X and Shared Definitions (CMDB-X, Licensed Nodes and Monitoring Groups) Technical Background Argent Change Log Tables read from the {PRODUCT}_SYSTEM_AUDIT table Argent Reports simply provides translation […]

KBI 310687 Issue Addressed: No Reports Scheduled-ARGSOFT_ARGENT_REPORTS_CDP.EXE Does Not Appear

Version Argent Reports 3.0A-1310-A and below Date Monday, 30 Sep 2013 Summary Some customers may report that reports are not being scheduled — this differs from https://help.argent.com/#KBI_310655 In this scenario, customers have reported instances where the ARGSOFT_ARGENT_REPORTS_CDP.EXE process, which is a process responsible for executing the automatic schedule for Argent Reports, does not appear after […]

KBI 310861 Enhancement: Rule and Relator Description Added To Cross-Reference Reports

Version Argent Reports 3.0A-1310-B or below Date Friday, 28 Feb 2014 Summary Added “Rule Description” and “Relator Description” to Cross-Reference Reports These correspond to the large “Description” boxes that can be filled=in for Argent XT or Argent AT Technical Background N/A Resolution Upgrade to Argent Reports 3.0A-1401-A or above

KBI 310866 Enhancement: Re-worded Since to as of When Describing Date Ranges

Version Argent Reports 3.0A-1310-B or below Date Friday, 28 Feb 2014 Summary Older versions of Argent Reports have date ranges reported as, e.g. “Past 24 Hours Since Wed, 1 Feb 2014” Customers may be confused due to the wording This has now been changed to, e.g. “Past 24 Hours as of Wed, 1 Feb 2014” […]

KBI 310869 Issue Addressed: Manage Folders Popup Does Not Appear After Clicking

Version Argent Reports 3.0A-1310-B or below Date Friday, 28 Feb 2014 Summary The ‘Manage Folders’ popup may not appear after clicking on the button This may be caused by certain versions of Internet Explorer Technical Background This has been bullet-proofed and will no longer occur Resolution Upgrade to Argent Reports 3.0A-1401-A or above

KBI 310870 New Feature: Custom File Names for Report Automators

Version Argent Reports 3.0A-1310-B or below Date Friday, 28 Feb 2014 Summary Customers can now specify custom file names for Report Automators For example, the default preview for PDFs is “REPORT_PREVIEW.PDF” and the default production Automator for PDFs is {Automator Name}_{Date}.PDF The new “Custom File Name” field allows %VARIABLES% to be used for further customization […]

KBI 310871 Enhancement: SLA Downtime Reports Now Shows 00 for Hours Instead Of 0

Version Argent Reports 3.0A-1310-B or below Date Friday, 28 Feb 2014 Summary SLA Downtime Reports now shows ’00’ for the hours field instead of ‘0’ This ensures the spacing is uniform across all rows, and makes it easier to compare one row with another Technical Background N/A Resolution Upgrade to Argent Reports 3.0A-1401-A or above

KBI 310872 Enhancement: Sort Order Is Now Underlined In Report Tables

Version Argent Reports 3.0A-1310-B or below Date Friday, 28 Feb 2014 Summary The sort order is now underlined in the header of various reports This helps readers understand exactly what the sort order is Technical Background N/A Resolution Upgrade to Argent Reports 3.0A-1401-A or above

KBI 310874 Issue Addressed: Argent Console XT Appears Twice In Product Pull-Down Menus

Version Argent Reports 3.0A-1310-B or below Date Friday, 28 Feb 2014 Summary ‘Argent Console (XT)’ appears twice in product pull-down menus in Argent Reports This is caused by the re-introduction of Argent Console Predictor tables in Argent AT in Argent AT 1310-A Technical Background N/A Resolution Upgrade to Argent Reports 3.0A-1401-A or above

KBI 310875 New Feature: Test Email Settings In Management Tab

Version Argent Reports 3.0A-1310-B or below Date Friday, 28 Feb 2014 Summary Argent Reports allows customers to “Test Email Settings” on the Management tab, “Settings” leaf This provides an easy and convenient way of ensuring the email settings are correct, and work with Argent Reports Any errors that occur in the send-out will be returned […]

KBI 310976 New Feature: Adding Units To Every Row Of Argent Reports Performance Tables

Version Argent Reports 3.0A-1407-A or above Date Tuesday, 24 June 2014 Summary Performance Tables in Argent Reports now has the ability to specify a ‘Unit Label (Optional)‘ next to each value Technical Background While many customers are happy with the header (to prevent clutter), some customers may opt to have the unit label on every […]

KBI 310977 New Feature: Excluding Specific Node Instances In Argent Reports

Version Argent Reports 3.0A-1407-A or above Date Tuesday, 24 June 2014 Summary Customers can now exclude specific Node instances for graphs in Argent Reports Technical Background Argent Graphs provides the ability to plot all instances from a Performance Counter (e.g. the logical disk drives), and specify any exclusions However, the exclusions apply to all Nodes […]

KBI 310978 New Feature: Defining Weekends In Argent Reports

Version Argent Reports 3.0A-1407-A or above Date Tuesday, 24 June 2014 Summary Argent Reports now allows customers to specify what constitutes as a ‘Weekend‘ when using the ‘Exclude Weekends‘ options Technical Background Some customers have their business hours open full-time on Saturdays while Sunday is a day of rest Similarly, some countries may have a […]

KBI 310980 New Feature: Options For Handling Argent Reports Graphs

Version Argent Reports 3.0A-1407-A or above Date Tuesday, 24 June 2014 Summary Argent Reports provides new options for handling Argent Reports Graphs These options are controlled in the XML\ARGSOFT_INTERNAL_SETTINGS.XML file, under the XML Node “GRAPH_MODE“: Dynamic Generation (Default) Value: “” or “DYNAMIC” Saved Temporary Image Value: “SAVE” Embedded Image Value: “EMBED” Technical Background Dynamic Generation […]

KBI 310981 New Feature: Grouping Options Added To Argent Reports Compliance Tables

Version Argent Reports 3.0A-1407-A or above Date Tuesday, 24 June 2014 Summary Compliance Tables in Argent Reports now have the ability to ‘Group By‘ and ‘Sort By‘ any field Technical Background When ‘Group By‘ is used, a Group Title will appear for each grouped item – the ‘Sort By‘ is applied internally within each Group […]

KBI 310982 New Feature: Previous Event Time And Seconds Difference Added To Argent Reports Compliance Tables

Version Argent Reports 3.0A-1407-A or above Date Tuesday, 24 June 2014 Summary ‘Previous Event Time‘ and ‘Previous Seconds Difference‘ are two new options for selectable columns in Event-based Tables and Compliance Tables Technical Background These options find the previous ‘matching‘ Event, which is defined when all included columns in the report are identical (e.g. Event […]

KBI 310983 New Feature: Option To Control Page Breaks In A Report Group

Version Argent Reports 3.0A-1407-A or above Date Tuesday, 24 June 2014 Summary Different reports have different sizes – sometimes customers want to combine two or more separate “small” reports into a single page Report Groups now have the ability to control whether or not a Page Break should be included before each report Click For […]

KBI 310985 New Feature: Additions To Argent Reports SLA Downtime Tables

Version Argent Reports 3.0A-1407-A or above Date Tuesday, 24 June 2014 Summary New features in the SLA Downtime Tables of Argent Reports: Click For Full Size Group By Monitoring Group or Location Customers can now have the SLA summary represent an entire Monitoring Group, or location Values are calculated by taking the sum of the […]

KBI 310986 New Feature: Additions To Argent Reports Cross Reference Tables

Version Argent Reports 3.0A-1407-A or above Date Tuesday, 24 June 2014 Summary Cross Reference Tables in Argent Reports now have the following columns that can be added: Alerts, Escalations, and Auto-Correction During Business Hours* Alerts, Escalations, and Auto-Correction After Business Hours* Node: Alternative IP, Location, Make, Model, Vendor, Type and Description Relator: Prerequisite Rules, Relator […]

KBI 310991 New Feature: Additions To Argent Reports Node-based Tables

Version Argent Reports 3.0A-1407-A or above Date Tuesday, 24 June 2014 Summary Node-based Tables in Argent Reports has two new features: Show Licensed/Unlicensed Nodes Product Matrix This feature adds a new series of columns representing a matrix of Argent products and Licensed Nodes This allows customers to quickly identify servers that may be incorrectly Unlicensed […]

KBI 310994 Enhancement: Renamed Monitoring Groups in Argent Reports

Version Argent Reports 3.0A-1407-A or above Date Wednesday, 25 June 2014 Summary When a Monitoring Group is renamed in the Argent AT GUI, Argent Reports does not automatically update reports that reference the Monitoring Group. Argent Reports 3.0A-1407-A or above addresses this Technical Background Every Monitoring Group has a UUID associated with it in the […]

KBI 311026 New Feature: Email And Export Report As HTML

Version Argent Reports 3.0A-1407-B and above Date Friday, 1 Aug 2014 Summary Report Automators now allows Reports to be sent as an HTML file attachment Graph images will be embedded into the HTML using base64 encoding (supported on IE8 and above, and all versions of Firefox, Chrome, etc.) Technical Background N/A Resolution Upgrade to Argent […]

KBI 311027 New Feature: Additions To Argent Reports Performance Top X Reports

Version Argent Reports 3.0A-1407-B and above Date Friday, 1 Aug 2014 Summary Performance Top X Reports allow customers to quickly see the Nodes with the highest (or lowest) of any metric Here are some of the new features: Visualization Bars for Percentage Metrics This option adds a series of horizontal bars that help customers visualize […]

KBI 311028 New Feature: Preview Report Group

Version Argent Reports 3.0A-1407-B and above Date Friday, 1 Aug 2014 Summary Report Groups can now be previewed within the browser, as an HTML, XLS or PDF report Technical Background Prior to this release, customers were forced to put the Report Group in a Report Automator in order to preview – this is no longer […]

KBI 311030 Enhancement: Compliance Reports Now Supports LOG_ARCHIVE Table

Version Argent Reports 3.0A-1407-B and above Date Friday, 1 Aug 2014 Summary The Compliance Reports in Argent Reports now supports the LOG_ARCHIVE table – this is the table where all file logs, or logs that don’t match the auditing features of the Universal Compliance Relator Historically, the LOG_ARCHIVE table could be handled by the Event-based […]

KBI 311032 Issue Addressed: SLA Reports Incorrectly Shows Node As No Data

Version Argent Reports 3.0A-1407-B and above Date Friday, 1 Aug 2014 Summary A customer may notice a SLA Report shows a server with ‘No Data‘, when in fact the server does have data (and only if that data is 100% Uptime) Technical Background This is caused by a coding error, and has been corrected Resolution […]

KBI 311035 New Feature: PowerShell Reports In Argent Reports

Version Argent Reports 3.0A-1407-B and above Date Friday, 1 Aug 2014 Summary Argent Reports now has PowerShell Reports – these reports allow native PowerShell scripts to be executed, with the output fashioned into a report Click For Full Size The script editor supports syntax highlighting, and Timeout in Minutes can be set (from 1 minute […]

KBI 311204 Enhancement: Argent Reports Supports Argent AT 3.1A-1501 or later

Version Argent Reports 5.0A-1501-C or later Date Thursday, 12 Feb 2015 Summary Argent Reports now supports Argent AT 3.1A-1501 or later Argent AT 3.1A-1501 has a change in the way certain values are stored (no longer using the registry) Argent Reports now detects if the database registry values are present, and if not, it looks […]

KBI 311205 Enhancement: Argent Reports Adds Decimal Place Customization

Version Argent Reports 5.0A-1501-C or later Date Thursday, 12 Feb 2015 Summary Argent Reports has added decimal place options for each metric type for various report classes. For example, in a Performance Table, Incoming Bytes/sec can always have no decimals, while % Free Space can be set to two decimal places. This is customized within […]