Argent for Exchange uses cmdlets to test Microsoft Office Outlook Web Access (OWA), Microsoft ActiveSync and Exchange Web Services connectivity from Client Access servers to Mailbox servers. The following expanded Rules require the test CAS User accounts to be created These cmdlets require that a test mailbox be created on an Exchange Server 2010 Mailbox […]
System Requirements For Argent for Topology: System Requirements For Core Components And Web User Interface (WUI) Hardware Requirements CPU Dual processor with quad core RAM 8GB or more Hard Drive Space 250GB or more Software Requirements Operating System Windows 2008 Server or Windows 2003 Server Web Server Microsoft IIS, version 6.0 and later Web Browser […]
Introduction Microsoft Exchange 2010 now uses Database Availability Groups to offer High Availability. One server can host an Active Mailbox Database while another can host the passive copy and is kept up to date using Continuous Log Shipping – simple example shown below. Click For Full Size Microsoft provides two Exchange 2010 cmdlets to show […]
Introduction Microsoft Exchange 2007 and 2010 now provides the ability to query when the Last full backup was completed on a particular mailbox database using powershell cmdlet. Microsoft provides a cmdlet to show the status of Mailbox Database – the following article will show how to incorporate these as rules into Argent for Exchange. First […]
Though Argent Predictor Compression Service is part of Argent Advanced Technology package, it can compress Argent Predictor data for both XT and AT. Argent Predictor Compression Service accomplishes following two tasks: Calculates hourly, daily, monthly and other user-specified-interval aggregated data on the boundary of calendar hour. XT and AT reporting engine can improve performance significantly […]
Argent Enterprise Application Reporting To perform any reporting on these Views – within the configuration of them we must check the ‘Save Global Health to The Argent Predictor’ as shown below… Click For Full Size Enable Enterprise Application Reporting Go to C:\Argent\ArgentManagementConsole\ArgentAlertConsole Look for this line of code in the aac_reports.xml file…. <Level_1 name=”Customer Generated […]
Specific permissions can be set for Argent Ninja and Argent Business Manager to enhance security. The installed folder can be set to allow or deny users or groups. Only those with permission can login to Argent Ninja and Argent Business Manager. When a user browses the Argent Ninja URL, a login screen appears: Click For […]
Introduction Any Help Desk application such as Remedy, Helpmaster Pro, etc. can be integrated with Argent Ninja using the Event Answer Interface enhancement. When an event is answered in Argent Ninja, Argent Ninja can be configured to automatically update the help desk applications. Control Information The Event Answer Interface is activated by editing NINJA_CONFIGURATION.XML, which […]
When a Windows laptop is in ‘Sleep’ mode, the Operating System is essentially asleep and does not register events until it ‘wakes up’. If a USB drive is plugged in before it goes to sleep, the event is detected while it is still online and Alerts will still be fired. If a USB drive is […]
If you’re using Argent’s Mother/Daughter architecture and plan to upgrade to the latest version, this article describes exactly what happens behind the scenes, and some of the useful features that ensure minimal downtime in your critical monitoring. While you can manually upgrade each Daughter Engine — this quickly becomes tedious if you have 70 Daughter […]
Yes Argent for VMware leverages off VMware PowerCLI to automate all aspects of VMware monitoring VMware PowerCLI 5.0 supports all versions of VMware, including vCenter Server 5.0 and VMware ESXi 5.0 Simply ensure you have the latest version of VMware PowerCLI 5.0 installed on the Argent for VMware Main Engine and Trusted Agents
If you are unsure about any steps here please contact Argent Technical Support before proceeding – use the Instant Help button at the end of this article Proceeding with an incorrect step could result in loss of data When performing an upgrade to your installation ensure to back up Argent Database and registry settings To […]
The two Windows Security Log Categories “Account Logon” and “Logon / Logoff” are related but distinct and the “Account Logon” category can be thought of as Authentication Events What are the differences between authentication and logon? In Windows when you access a computer in front of you or on a network you must first authenticate […]
Tuesday, 5 March 2024 KBI 3121561 – Solving Noisy Ports In Argent Omega KBI 312159 – Excessive Logging Issue In Argent Cloud Scheduler – Microsoft Bug KBI 312158 – Step Executor Instance Is Missing In Process Explorer – Microsoft Bug KBI 312157 – Date Time Conversion Error Logged Repeatedly In Argent Cloud Scheduler – Microsoft […]
Version Argent for SNMP — All Versions Date Monday, 22 Aug 2022 Summary Monitoring network devices with Argent for SNMP can be accomplished by implementing the following four built-in Rules: DPT_PORT_MBPS_PREDICTOR_ONLY which monitors bandwidth DPT_PORT_PACKET_LATENCY which monitors packet latency DPT_PORT_PACKET_LOSS which monitors packet loss percentage DPT_PORT_STATUS_CHANGED which checks for any status changes within switches’ ports. […]
Version Argent Advanced Technology 5.1A-2207-A or Earlier Date Sunday, 21 Aug 2022 Summary When Argent Sentinel TEST tests time limit of executing the whole Web Session, alerts generated show “Empty Detail” in the alert instead of showing the reason for the alert as it should. Also the Job Log for the Test shows it’s generating […]
Version Argent Advanced Technology 3.1A-1304-L and earlier versions Date Tuesday, 21 May 2013 Summary When wildcard is used for Queue name in iSeries Status Rule checking the Queue length, the wildcard does not match any returned queues Technical Background AT Engine expects the wildcard to match the full name of Job Queue in the format […]
Version Argent Advanced Technology 3.1A-1304-L and earlier versions Date Tuesday, 21 May 2013 Summary iSeries Performance Rule is not working when AT is installed on 64-bit server Technical Background It was a coding error causing communication error when 64-bit Monitoring Engine process connects to iSeries Agent Resolution Upgrade To 3.1A-1307 or later
Version Argent Advanced Technology 3.1A-1304-L and earlier versions Date Tuesday, 21 May 2013 Summary When wildcard is used in iSeries Status Rule checking iSeries subsystem, the wildcard does not match any returned subsystems Similarly, wildcards used for queue names to check the queue length also do not match any returned queues when a wildcard is […]
Version Argent AT 3.1A-1304-L Date 11 Jun 2013 Summary When a node is suspended, customers can check the option ‘Continue Monitoring Without Firing Alerts’, which is a new feature introduced in Argent AT 3.1A-1304-L. Technical Background With this option, the event is still added to the Argent Console although alerts are suppressed. Since the events […]
Version Argent Advanced Technology 1307-A and above Date Monday, 17 Jun 2013 Summary Argent Advanced Technology has been enhanced by moving all Rules under ‘Space Management‘ to ‘Storage Management‘ in Argent for Oracle Click For Full Size Technical Background N/A Resolution N/A
Version Argent Advanced Technology 1307-A and above Date Monday, 17 Jun 2013 Summary Argent Advanced Technology has been enhanced with a prerequisite checking for OCI Library at the time of installation, in Argent for Oracle Click For Full Size Technical Background As Argent for Oracle requires OCI libraries to connect to Oracle database, this library […]
Version Argent Advanced Technology 1307-A and above Date Monday, 17 Jun 2013 Summary Argent Advanced Technology has been enhanced by reconfiguring ‘The Instant Best Practice Values‘ more realistically and precisely for ‘Sequence Rules‘ in Argent for Oracle Click For Full Size Technical Background N/A Resolution N/A
Version Argent Advanced Technology 1307-A and above Date Monday, 17 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Redo Nowait Ratio Rules‘ in Argent for Oracle to calculate the number of redo-entries generated for which there was space immediately available in the redo log Click For Full Size Example : ‘Redo Nowait Ratio […]
Version Argent Advanced Technology 1307-A and above Date Monday, 17 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Soft Parse Ratio Rules‘ in Argent for Oracle to calculate the ratio of soft parses to hard parses Click For Full Size Example : ‘Soft Parse Ratio Rules‘ are to calculate the ratio of Soft […]
Version Argent Advanced Technology 1307-A and above Date Monday, 17 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Undo Tablespace Free Space Rules‘ in Argent for Oracle to check the remaining free space in Undo Tablespace Click For Full Size Example : ‘Undo Tablespace Free Space Rules‘ check the percentage of remaining space […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Deep Crawl Rules‘ in Argent for SharePoint to calculate the percentage of Deep Crawls approaches the threshold. Having too many Deep Crawls affects the system performance Click For Full Size Example : ‘Deep Crawl Rules‘ […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Deep Subsite Rules‘ in Argent for SharePoint to calculate the number of Subsites Click For Full Size Example : ‘Deep Subsite Rules‘ calculate the number of Subsites. Rule SUBSITE_2010_APPROACHING_LIMIT is broken if the Subsites exceeds […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Excessive Application Pool Rules‘ in Argent for SharePoint to calculate the number of Application Pools per web service Click For Full Size Example : ‘Excessive Application Pool Rules‘ check if the number of Application Pools […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Excessive Content Database Rules‘ in Argent for SharePoint to calculate the number of content databases per web application Click For Full Size Example : ‘Excessive Content Database Rules‘ check if the number of content databases […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Excessive Crawl Rules‘ in Argent for SharePoint to calculate the number of crawls per SSP Click For Full Size Example: ‘Excessive Crawl Rules‘ check if the number of crawls per SSP exceeds the threshold to […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Excessive Keyword Rules‘ in Argent for SharePoint to calculate the number of keywords per site. Having too many keywords per site will affect system performance Click For Full Size Example: Excessive Keyword Rules check if […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Excessive Properties Rules‘ in Argent for SharePoint to calculate the number of managed properties. Having too many managed properties will affect system performance Click For Full Size Example: Excessive Properties Rules check if the number […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Excessive Site Rules‘ in Argent for SharePoint to calculate the number of sites Click For Full Size Example: ‘Excessive Site Rules‘ check if the number of sites exceeds the threshold. Rule SITES_2010_APPROACHING_LIMIT is broken if […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Excessive User Profile Rules‘ in Argent for SharePoint to calculate the number of user profiles. Having too many user profiles will affect system performance Click For Full Size Example: Excessive User Profile Rules check if […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Excessive Web App Rules‘ in Argent for SharePoint to calculate the number of web applications. Having too many Web Applications will affect system performance Click For Full Size Example: Excessive Web App Rules check if […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘FAT Document Rules‘ in Argent for SharePoint to calculate the size of FAT Documents Click For Full Size Example: FAT Document Rules check if the size of FAT documents exceeds the threshold. FAT documents slow […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Flat Folder Rules‘ in Argent for SharePoint to calculate the number of documents in the Flat Folders or Root Click For Full Size Example: Flat Folder Rules check if the number of documents in the […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Number Of Sites Per Content Database Rule‘ in Argent for SharePoint to calculate the number of site collections per content database Click For Full Size Example: ‘Number Of Sites Per Content Database Rules‘ check if […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with ‘Overloaded Web Site Rules‘ in Argent for SharePoint to calculate the number of sites with more than 2,000 web sites Click For Full Size Example: ‘Overloaded Web Site Rules‘ checks if the number of sites […]
Version Argent Advanced Technology 1307-A and above Date Friday, 21 Jun 2013 Summary Argent Advanced Technology has been enhanced with a set of new ‘Performance Counter Rules‘ in Argent for SharePoint Click For Full Size Technical Background Following Performance Counter Rules are added Processor Privileged Time Processor User Time Process – W3WP Processor Time Processor […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary Customers can now give alias names to Argent AT Daughter Engines in AT 3.1A-1307 and later. Technical Background Argent AT Daughter Engines generally use machine names as its name. Sometimes customers want or need to give aliases to Argent AT Daughter Engines — […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary After a GUI restart, a node that was suspended with the option ‘Continue Monitoring Without Firing Alerts’ is not displayed as ‘Suspended’ on the Argent Console screen (A1A) Technical Background When a customer suspends a node, the customer can check the option ‘Continue […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary Customers can now create more than one level of sub-folders to organize Relators. Technical Background In previous versions, customers can only create one level of sub-folder for Relators. This may not be sufficient for some large accounts who want better organization through a […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary iSeries-specific %VARIABLES% were not implemented in either Argent Guardian Ultra or Argent for Compliance. Technical Background Here is a list of the following iSeries-specific variables that were available in Argent XT but not implemented in Argent AT: %AGiSeriesMsgQueue% %AGiSeriesMsgQLib% %AGiSeriesMsgID% %AGiSeriesMsgKey% %AGiSeriesMsgSev% %AGiSeriesMsgType% […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary When a customer tries to specify the filter with a message text containing tab keys, the report won’t be saved correctly. Technical Background The tab character without internally escaping the character ends up corrupting the internal formula of the log filter. Resolution Upgrade […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary If a customer defines the delta value of a SNMP OID as a variable, then uses the variable in a formula, the formula calculation will be incorrectly based on the original SNMP OID metric instead of the delta value. Technical Background A typical […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary Windows Event Log Rule is enhanced to allow different Console Comments based on the Event ID. Technical Background It is not uncommon for customers to define one Windows Event Log Rule for one Event ID in order to specify a unique Console Comment […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary The Argent XT feature of maintenance and startup scripts have been re-introduced into Argent AT products. Technical Background When the Argent AT Supervising Engine starts, it looks for, and runs a batch file named {PRODUCT_PREFIX}_AUTOEXEC.BAT, if the file is present at the home […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary If an Automatic Report Distribution is scheduled to run multiple times in a Non-Stop Motor environment, only the first time of the day is executed. Technical Background This is caused by a coding error when checking if the task has been executed by […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary In Argent for Compliance, when clicking ‘Test Sample Data’ for Linux/Unix nodes, a prompt to ‘Select A Target Machine’ appears. The selection box allows customers to conveniently type in the name of the server, in addition to selecting from the pull-down menu When […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary In the Argent for Compliance conversion tool from Argent Data Consolidator to Argent for Compliance, the “Data Command” property in the node properties of a Linux/Unix node is not properly migrated Technical Background This is caused by a coding error Resolution Upgrade to […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary In the Argent Predictor Migration Tool. the SQL query to obtain the row count can timeout if Argent XT’s Argent Predictor database is huge, or if the Argent XT SQL Server is slow Technical Background The default timeout is 3 minutes. The additional […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary The attribute RAISE_EVENT=”No” for XML Alert Request files do not raise events to the Argent Console tables (intended), but also do not fire the Alert (not intended) Technical Background The RAISE_EVENT=”NO” feature was intended as a method of triggering an Alert without raising […]
Version Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary Argent AT now has the ability to automatically export the Master Control Information at a set interval for Daughter Engines to pick up the latest control information. Technical Background The feature is enabled if the registry ‘AUTO_EXPORT_MOTHER_CONTROL_INFO’ has a non-zero value, in seconds […]
Version Argent AT — all versions Date Tue, 25 Jun 2013 Summary Argent AT has a built-in deadlock detecting mechanism using a registry-controlled deadlock threshold. The default threshold is 60 seconds. This value may be too small for large installations (> 300 nodes) This causes unnecessary service recycling, which results in cancelled tasks. Technical Background […]
Version Issue Addressed in Argent AT 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary Argent SuperMaps may not display event status correctly if the Argent SuperMap contains multiple dots representing Monitoring Groups. Technical Background An Argent SuperMap dot can be a location, node or a Monitoring Group. If the Argent SuperMap contains multiple Monitoring […]
Version Issue Addressed in Argent AT 3.1A-1307-A Date Tue, 25 Jun 2013 Summary System Down Rule checking SSH logon/logoff is not broken when SSH logon fails because of a wrong password. Technical Background Argent Guardian Ultra uses PLINK.EXE to test connectivity with Linux/Unix servers. The System Down Rule is broken if PLINK.EXE returns with a […]
Version Argent Advanced Technology 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary The Argent Global License Updater can apply Argent AT licenses to all Main Engines or Non-Stop Motors for all or selected installed Argent AT monitoring products. One single license file is generally cut for all Argent AT monitoring products purchased by a […]
Version Argent Advanced Technology 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary The Argent Global Service Manager can apply a new service account and password for Argent AT services for all or selected Argent AT monitoring products. This feature can start/stop/restart Argent AT services as well. This utility is very useful in case the […]
Version Argent Advanced Technology 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary Argent for Compliance has the ability to monitor and archive VMware Infrastructure (VI) Events and ESX host logs. ESX host logs contain OS-level messages. The built-in ones include hostd, message, vmkernel, vmksummary, vmkwarning etc. When these logs are retrieved, the log lines […]
Version Argent Advanced Technology 3.1A-1307-A or above Date Tue, 25 Jun 2013 Summary Argent for Compliance has the ability to monitor and archive the Exchange mailbox audit logs Exchange Server 2010 SP1 and later introduces a feature called ‘Mailbox Audit Logging’. Because mailboxes can potentially contain sensitive, high business impact (HBI) information and personally identifiable […]
Version Argent AT — all versions Date Tue, 25 Jun 2013 Summary Customer is running Argent AT in Non-Stop Motor Architecture, WITHOUT any Trusted Agent Deployed, however, there is System Event posted on the Console with the following message “Trusted agent is found offline” Technical Background System Event is controlled by options under Supervising Engine […]
Version Argent AT — all versions Date Tue, 25 Jun 2013 Summary Customer is running Argent AT in Non-Stop Motor Architecture and is regularly getting System Events indicating Motor is found offline. Technical Background System Event is controlled by options under Supervising Engine Manager, it is under Control Information > Administration > Engine Manager > […]
Version Issue addressed in Argent AT 3.1A-1307-A or above Date Wed, 12 Jun 2013 Summary Argent BoardRoom screen property dialog does not provide options to select some of the newer Argent AT products. Technical Background The affected screens are all Argent AT related ones including: 1. Argent Console 2. Argent Event List 3. Argent SuperMap […]
Version Issue addressed in Argent AT 3.1A-1307-A or above Date Wed, 12 Jun 2013 Summary When customers change the Monitoring Engine allocation for a Monitoring Group in the Relator, the machine “exclude” information is lost. Technical Background This was a coding error that has been addressed Resolution Upgrade To Argent AT 3.1A-1307-A or above
Version Issue addressed in Argent AT 3.1A-1307-A or above Date Wed, 12 Jun 2013 Summary When nodes in a Monitoring Group have a different casing from the nodes in the Licensed Node database, Argent AT treats them as NOT licensed, and won’t monitor them. Technical Background Due to another issue where customers can manually delete […]
Version Issue addressed in Argent AT 3.1A-1307-A or above Date Wed, 12 Jun 2013 Summary Argent for Compliance does not show the ‘Last Data Point’ in the Scheduled Monitoring Tasks screen if no log entries matching the criteria have been read. Technical Background The ‘Last Data Point’ column in the Scheduled Monitoring Task screen is […]
Version Issue addressed in Argent AT 3.1A-1307-A or above Date Thu, 27 Jun 2013 Summary Argent for Compliance can combine matching events into a single alert while listing out all the event times in the message. (See KBI 310512 – Combining Alerts Into A Single Alert For Event Logs in Argent AT) However, an issue […]
Version Issue addressed in Argent AT 3.1A-1307-A or above Date Thu, 27 Jun 2013 Summary If a customer upgrades Argent AT from previous versions to 3.1A-1304-L, Argent Predictor tables are not created during the upgrade process. If a customer saves performance data of Global Health of one or multiple Argent Enterprise Application Views, Argent Console […]
Version Argent for Compliance — all versions Date 11 Jun 2013 Summary Customers who have recently migrated from Argent Data Consolidator (XT) to Argent for Compliance (AT) may complain about receiving thousands of similar alerts in Argent for Compliance, when they only received one consolidated alert in Argent Data Consolidator Technical Background The default behavior […]
Version Argent Advanced Technology 3.1A-1308-A and above Date Monday, 29 Jul 2013 Summary This feature allows customers to scan installed vital applications for one or multiple CMDB-X nodes Technical Background When a CMDB-X node is associated with some applications, it is easy to define dynamic Monitoring Groups using an ODBC query based on the information. […]
Version Argent Advanced Technology 3.1A-1308-A and above Date Monday, 29 Jul 2013 Summary Customers can specify the time zone information for the CMDB-X node automatically without hard-coding the time zones for each node Technical Background Customers have to explicitly specify the time zone for the CMDB-X node in Argent AT 3.1A-1307-A and below. This can […]
Version Argent Advanced Technology 3.1A-1308-A and above Date Monday, 29 Jul 2013 Summary Disk performance data ‘% Free Space and ‘Free Megabytes‘ can be retrieved even if Windows performance data is not available Technical Background Disk performance data is normally retrieved through Windows Performance metrics. There are three possible situations that the performance data is […]
Version Argent Advanced Technology 3.1A-1308-A and above Date Monday, 29 Jul 2013 Summary Disk performance data can be ignored for node-specific logical drives Technical Background By ignoring some logical drives for a specific node, customers can continue to use generic disk performance Rules without creating Rules specific for the node. For example, if a customer […]
Version Argent Advanced Technology 3.1A-1308-A and above Date Monday, 29 Jul 2013 Summary Customers can use Automatic Report Distribution as an Alert This feature allows customers to send charts and other Crystal Reports as an Alert Technical Background This feature is very useful to send historical trend data as part of the Alerts so that […]
Version Argent Advanced Technology 3.1A-1308-A and above Date Monday, 29 Jul 2013 Summary This feature allows a Relator trigger another Relator when rule is broken for some nodes Technical Background Customers can use this feature to run a Relator on the condition of another Relator. It can be very useful for root cause analysis. For […]
Version Argent Advanced Technology 3.1A-1308-A and above Date Monday, 29 Jul 2013 Summary Argent Console now has the option to ‘Show Devices With Events’ This feature allows customers to list servers/devices with events only on the A1A screen Technical Background Normally all licensed server/devices or all CMDB-X nodes are shown on the A1A screen, depending […]
Version Issue Addressed in Argent Advanced Technology 3.1A-1308-A and above Date Monday, 29 Jul 2013 Summary Performance reports showed IP address node as xxx.xxx.xxx.xxx though the more readable alias is defined in CMDB-X. The reports now show the node as ‘Alias (xxx.xxx.xxx.xxx)‘ Technical Background The feature was available in Argent XT and is now available […]
Version Issue Addressed in Argent Advanced Technology 3.1A-1308-A and above Date Monday, 29 Jul 2013 Summary Outstanding Event of Performance rule is mistakenly corrected when rule is not broken for a different instance Technical Background The typical example is disk free space rule (‘PRF_DISK_ALL_15‘). Say the target machine has disk ‘C‘, ‘D‘ and ‘E‘, with […]
Version Issue Addressed in Argent for Compliance 3.1A-1308-A and above Date Monday, 29 Jul 2013 Summary Argent for Compliance engine only parsed the first line for user data field. All following lines were treated as part of description field Technical Background Some log file puts date/time at one line and put some other information on […]
Version Issue Addressed in Argent Advanced Technology 3.1A-1308-A and above Date Monday, 29 Jul 2013 Summary Nodes with name of lower or mixing cases may be ignored by product engine Technical Background It is a coding error, affecting mostly Linux/Unix nodes and VMware objects. Resolution Upgrade to Argent Advanced Technology 3.1A-1308-A and above.
Version Issue Addressed in Argent Advanced Technology 3.1A-1308-A and above Date Monday, 29 Jul 2013 Summary When a Daughter Engine is deployed in a time zone different from the Mother Engine, the Scheduled Monitoring Task screen of the Mother Engine displays the task execution time and scheduled ‘Next Run Time’ using the Daughter’s time zone, […]
Version Issue Addressed in Argent for VMware 3.1A-1308-A and above Date Monday, 29 Jul 2013 Summary When customers test Relators in the GUI using the Monitoring Engine, the testing is done through the engine instead of the GUI. If the selected objects for testing use different vCenter/ESX hosts, the test can be stuck. Technical Background […]
Version Issue Addressed in Argent Advanced Technology 1307-A and above Date Monday, 29 Jul 2013 Summary Load is not evenly distributed among motors when {Argent Motor} is used to associate Monitoring Groups with Monitoring Engines Technical Background It is a coding error. Load was distributed properly when {Dynamic} is used instead of {Argent Motor} Resolution […]
Version Issue Addressed in Argent Guardian Ultra 1308-A and above Date Monday, 29 Jul 2013 Summary Windows Program Rules generate temporary files under the product TEMP directory. These files are not properly cleared after the Monitoring Engine has finished executing the Rule. Technical Background N/A Resolution Upgrade to Argent Advanced Technology 3.1A-1308-A and above.
Version Argent Guardian Ultra 1308-A or below Date Wednesday, 7 Aug 2013 Summary Addressed an issue when using PDH method, Program Rule does not work if the executable name contains period. For example, executable ‘a.exe‘ works while ‘a.b.c.exe‘ does not work Technical Background When using PDH to retrieve the process names, the name is truncated […]
Version Argent Advanced Technology 1308-A or below Date Wednesday, 7 Aug 2013 Summary Addressed an issue where Monitoring Group can take ODBC Query containing only white spaces Technical Background Argent AT Engine determines if a Monitoring Group uses ODBC query by checking if the query column is empty. If customers somehow enter just spaces or […]
Version Argent Advanced Technology 1308-A or below Date Wednesday, 7 Aug 2013 Summary Addressed an issue where Argent Console Motor skips console event archiving even it is enabled on GUI Technical Background A coding error in program ARGSOFT_PURGE.EXE that prevents it from reading the motor configuration SQL table. It continues reading the setting from registry, […]
Version Argent for Compliance 1308-A or below Date Wednesday, 7 Aug 2013 Summary Addressed an issue where Argent for Compliance trusted agent installed using TCP/IP communication protocol (remote trusted agent) does not upload archived data properly Technical Background The issue causes ARCEVTLOG_XXX.REQ.GZ files accumulates under ARCHIVE_DATA directory on trusted agent The information is not lost. […]
Version Argent for Compliance 1308-A and earlier Date Tuesday, 3 Sep 2013 Summary Keyword ‘%AGNodeName%’ used in log file path of File Log Rule is case sensitive, which should not be Technical Background The issue is corrected in 3.1A-1310-A. Engine now recognizes the keyword in upper, lower or mixed cases Resolution Upgrade to Argent AT […]
Version Argent AT 3.1A-1308-A or below Date Tuesday, 3 Sep 2013 Summary Addressed an issue in Argent for Active Directory where a faulty error message ‘Server Is NOT A Domain Controller‘ is displayed when a wrong container string is specified Technical Background Screenshot of the faulty error message when a wrong container string is specified […]
Version Argent AT 3.1A-1308-A or below Date Tuesday, 3 Sep 2013 Summary Addressed an issue where Custom LDAP Rules in Argent for Active Directory fails to pull data once Attribute is changed Technical Background Click For Full Size Clicking the edit button of the Rule condition will popup the sub-window ‘LDAP Custom Query‘ Click For […]
Version Argent AT 3.1A-1308-A or below Date Tuesday, 3 Sep 2013 Summary Addressed an issue where Argent Sentry Ultra breaks Response Time Rules erroneously without stating any details in log Technical Background This is a coding issue. In Argent Sentry Ultra 1308-A and below, web pages are not completely downloaded and hence search results are […]
Version Argent for SNMP and Argent for Compliance 1308-A or below Date Thursday, 5 Sep 2013 Summary Engine does IP reverse lookup for the source of trap message It uses the NETBIOS name format by default If the licensed node name uses Fully Qualified Domain Name (FQDN), it won’t match As a result, the trap […]
Version Argent Advanced Technology 1308-A or below Date Friday, 6 Sep 2013 Summary F5 key is used to refresh Argent Console screens (A1x), and Scheduled Monitoring Task screen (C2) F5 key may not work if the left panel is clicked and console screen does not have the keyboard focus F5 does work correctly if the […]
Version Argent for SNMP 3.1A-1308-A or below Date Tuesday, 10 Sep 2013 Summary Argent for SNMP uses keyword $ENUMERATE and $INDEX to search OID branch Prior versions assumed the keyword $INDEX was only used at the end of the OID Technical Background Argent AT 3.1A-1310-A is enhanced to allow $INDEX used in the middle of […]
Version Argent for SNMP all versions Date Tuesday, 10 Sep 2013 Summary Customer can specify body variable criteria to filter SNMP Trap Argent for SNMP Engine matches variable type as well as variable value Customer should double check variable type if their criteria do not work Technical Background The following Rule is an example that […]