Version Argent Advanced Technology 3.1A-1601-T6 and later Date Wednesday, 6 April 2016 Summary Argent for SQL Server has been enhanced with a new Rule category ‘Slow Running Trigger Rules’ to monitor the execution time of database triggers Technical Background The ‘Slow Running Trigger Rule’ alerts if any trigger takes more time than usual to complete […]
Version Argent for Compliance 3.1A-1601-C or earlier Date Tuesday, 12 April 2016 Summary If comparison text in Windows Event Log Rule contains double quotes, bad syntax error can be resulted when being saved in Win32 main GUI Click For Full Size Though the Rule might be saved successfully using Argent Global Manager, the Engine won’t […]
Version Argent Advanced Technology 3.1A-1601-C or earlier Date Monday, 18 April 2016 Summary If Supervising Engine and target server are not in the same time zone, when Engine runs Windows File Log Rule or UNIX/Linux Log Rule against the target machine, the Event time of fired Event or archived log will have minute difference between […]
Version Argent Advanced Technology 3.1A-1601-C or earlier Date Monday, 18 April 2016 Summary LINUX Script Rule SCP_LINUX_PDT_CPU_UTIL always returns 100% CPU Usage Click For Full Size The issue has been addressed in Argent AT 3.1A-1601-T8 Technical Background LINUX Script Rule SCP_LINUX_PDT_CPU_UTIL uses utility ‘vmstat’ to retrieve CPU idle number, then minus from 100 to get […]
Version Argent Advanced Technology 3.1A-1601-T6 and later Date Tuesday, 19 April 2016 Summary Argent for Java has been enhanced with a new Rule category ‘Custom MBeans Attributes Rules’ to monitor the Java applications runs in following Application/Web servers Apache Tomcat Jboss Glassfish WebLogic WebSphere Technical Background Argent for Java uses Java Management Extensions (JMX) technology […]
Version Argent Advanced Technology 3.1A-1601-C and earlier Date Tuesday, 19 April 2016 Summary In Relator Recheck Setting dialog box, user might do following steps: Check any of options ‘Stop Escalation Sequence’, ‘Set Event In Argent Console As’, ‘Fire Following Alerts…’ Check option ‘Re-check Every xxx Minutes’ Check one of two options ‘Stop Rule Re-check…’ Uncheck […]
Version Argent Advanced Technology 1601-T8 and later Date Friday, 29 April 2016 Summary Argent Advanced Technology has been introduced a new Rule category ‘XenApp Error Monitoring Rules’ in Argent for XenApp comprising of 147 Rules among 15 subcategories These Rules monitor the XenApp 6.5 Event logs Subcategories: Accessibility Monitoring Rules Accessibility Monitoring Rules includes 9 […]
Version Argent Advanced Technology 1601-T8 and later Date Friday, 29 April 2016 Summary Argent Advanced Technology has been introduced a new Rule category ‘Session Usage Time Rules’ in Argent for XenApp under ‘XenApp Application Monitoring Rules’ to check whether the session usage time of any application in XenApp 6.5 servers matches the threshold condition Example: […]
Version Argent Advanced Technology 1601-T8 and later Date Friday, 29 April 2016 Summary Argent Advanced Technology has been introduced a new Rule category‘XenApp Server Load Rules’ in Argent for XenApp under ‘XenApp Server Monitoring Rules’ to check the server load of XenApp 6.5 servers Example: ‘XenApp Server Load Rules’ check whether the server load of […]
Version Argent Advanced Technology 1601-T8 and later Date Monday, 2 May 2016 Summary Argent Advanced Technology has been introduced a new Rule category ‘Process CPU Usage Rules’ in Argent for XenApp under ‘Application Monitoring Rules’ to check whether process of any application running in ICA (Independent Computing Architecture) sessions in XenApp 6.5 server, has the […]
Version Argent Advanced Technology 1601-T8 and later Date Monday, 2 May 2016 Summary Argent Advanced Technology has been introduced a Rule Category ‘XenApp Performance Monitoring Rules’ with six new performance Rule subcategories in Argent for XenApp to monitor the performance of XenApp 6.5 servers Subcategories: Citrix CPU Utilization Management User Rules Citrix CPU Utilization Management […]
Version Argent Advanced Technology 1601-T8 and later Date Monday, 2 May 2016 Summary Argent Advanced Technology has been introduced a new Rule category ‘Disconnected Session Count Rules’ in Argent for XenApp under ‘XenApp Session Monitoring Rules’ to check whether the count of disconnected sessions in XenApp 6.5 server matches the threshold condition ‘Disconnected Session Count […]
Version Argent Advanced Technology 1601-T8 and later Date Wednesday, 4 May 2016 Summary Argent Advanced Technology has been introduced a new Rule category ‘Listening Session Count Rules’ in Argent for XenApp under ‘XenApp Session Monitoring Rules’ to check whether the count of listening sessions in XenApp 6.5 servers matches the threshold condition Example: ‘Listening Session […]
Version Argent Advanced Technology 1601-T8 and later Date Wednesday, 4 May 2016 Summary Argent Advanced Technology has been introduced a Rule Category ‘XenApp Service Status Monitoring Rules’ with 13 Rules in Argent for XenApp to monitor the services running in XenApp 6.5 servers Citrix CPU Utilization Management/CPU Rebalancer Service Rules This Rule monitors the status […]
Version Argent Advanced Technology 1601-T8 and later Date Wednesday, 4 May 2016 Summary Argent Advanced Technology has been introduced a new Rule category ‘User Specific Session Count Rules’ in Argent for XenApp under ‘XenApp Session Monitoring Rules’ to check whether the total count of active and connected sessions for any user in XenApp 6.5 server […]
Version Argent Advanced Technology 3.1A-1601-T8 and earlier Date Wednesday, 11 May 2016 Summary When Argent for SNMP Engine receives a SNMP trap message, if the trap comes from a source that is not licensed in the product, or trap message does not match criteria in any production Relator using SNMP trap Rule, the trap message […]
Version Argent Advanced Technology 3.1A-1601-T9 and later Date Wednesday, 11 May 2016 Summary Enterprise Application View can be configured to fire Events with or without escalation, when the Global Health for the View is lower than a specified threshold It has been enhanced to be able to setup a recheck mechanism similar to Relator so […]
Version Argent Advanced Technology 3.1A-1601-T8 and earlier Date Wednesday, 11 May 2016 Summary When a SMS Alert using SMS Recipient Macro is fired by Argent Alert Executor, it fails with error “Empty phone number” It has been enhanced to be able to setup a recheck mechanism similar to Relator so that when the Global Health […]
Version Argent Advanced Technology 3.1A-1601-T1 and earlier Date Friday, 20 May 2016 Summary Addressed the issue that when Argent Sentry Ultra Total Web Integrity Rule is broken Alert is fired only once and subsequent run wrongly reports that the Rule is not broken This issue has been found in all Rules under ‘Total Web Integrity […]
Version Argent Advanced Technology 3.1A-1601-C or earlier Date Wednesday, 25 May 2016 Summary When Argent AT Engine is installed on Single CPU VMware virtual machine, it can consume near 100% CPU, and server becomes unresponsive The service log repeatedly shows lines similar to following: The issue has been addressed in Argent AT 3.1A-1601-T8 Technical Background […]
Version Argent Advanced Technology 3.1A-1601-T9 and earlier Date Wednesday, 25 May 2016 Summary When option ‘Fail Rule If Error Happens When Accessing Remote Service Control Manager (SCM)’ is checked in Windows Service Rule, Event will be fired if target machine is offline However, when the target machine is back online, the Event is not automatically […]
Version Argent Advanced Technology 3.1A-1601-T8 and earlier Date Wednesday, 1 June 2016 Summary Addressed the issue that in Argent for Exchange Mailbox Size Limit Rules, Mailboxes in the database specified in the Advanced Option are not listed Technical Background An issue was reported that in Argent for Exchange Mailbox Size Limit Rules, the mailbox names […]
Version Argent Advanced Technology 3.1A-1601-T8 and earlier Date Wednesday, 1 June 2016 Summary Addressed the issue that in Argent for Exchange Service Health Rules, Event is not automatically resolved when Relator Recheck option is used Technical Background An issue was reported that in a Relator configured with Service Health Rules in Argent for Exchange, the […]
Version Argent Advanced Technology 3.1A-1601-T11 and later Date Thursday, 2 June 2016 Summary By default, Argent AT sends Email Alert in plain text format When customer needs better formatted message or wants to embed functions such as hyperlink, email message in HTML format is required The feature has been implemented in Argent AT 3.1A-1601-T11 Click […]
Version Argent Advanced Technology 3.1A-1601-T11 and later Date Thursday, 2 June 2016 Summary The option ‘Save Performance Data Into The Argent Predictor’ was dimmed and not available for Program Rules in Argent Guardian Ultra The feature has been implemented in Argent AT 3.1A-1601-T11 Click For Full Size Technical Background The saved counter in the Argent […]
Version Argent Advanced Technology 3.1A-1601-T10 and later Date Thursday, 16 June 2016 Summary The Web Site Availability Rules in Argent Sentry Ultra has been enhanced by added an option to save predictor data in Argent Predictor Technical Background The Web Site Availability Rules in Argent Sentry Ultra checks the availability of specified websites Using DHTML […]
Version Argent Advanced Technology 3.1A-1601-T10 and later Date Thursday, 16 June 2016 Summary Argent for SQL Server has been enhanced with a new Rule category ‘Database Fragmentation Details Reporting Only Rules’ for the reporting of database index fragmentation statistics Technical Background The ‘Database Fragmentation Details Reporting Only Rule’ saves the database index fragmentation details like […]
Version Argent Advanced Technology 3.1A-1601-T10 and later Date Thursday, 16 June 2016 Summary Argent for SQL Server has been enhanced with a new Rule category ‘Database Transaction Details Reporting Only Rules’ for the reporting of database transaction statistics Technical Background The ‘Database Transaction Details Reporting Only Rule’ saves the database transaction statistics like data transaction […]
Argent Advanced Technology 3.1A-1601-T10 and later Date Thursday, 16 June 2016 Summary Addressed the issue that the connectivity test in Argent for SharePoint failed with an error “Cannot access local farm” Technical Background An issue was reported that the connectivity test in Argent for SharePoint failed with an error “Cannot access local farm” Click For […]
Version Argent Advanced Technology 3.1A-1601-T10 and earlier Date Friday, 17 June 2016 Summary Customer reported that an unhandled exception found in Argent for Oracle Monitoring Engine process with the following entries in Monitor Engine log file: >>>> Unhandled Exception happened in Thread 0X0 (ORACLE_SQL_QUERY_RULE.CPP, 2424) Internal trace is dumped to ‘ORACLE_MONITOR_ENGINE_LOG_1_EXCEPTION_TRC.TXT’ DISCARDED exception logging (ORACLE_SQL_QUERY_RULE.CPP, […]
Version Argent Advanced Technology 3.1A-1601-T10 and earlier Date Friday, 17 June 2016 Summary An issue has been addressed in Argent for Java that it failed to connect to a Unix/Linux machine where multiple JVMs are running with an exception “java.io.IOException: Failed to retrieve RMIServer stub: javax.naming.ConfigurationException [Root exception is java.rmi.UnknownHostException: Unknown host: TEST_JVM_1; nested exception […]
Version Argent Advanced Technology 3.1A-1601-T10 and later Date Tuesday, 21 June 2016 Summary Argent for SQL Server has been enhanced with a new Rule category ‘Long Running Open Transactions Rules’ to Alert if any long or slow running open database transactions detected Technical Background The ‘Long Running Open Transactions Rule’ alerts if any transaction takes […]
KBI 311419 Enhancement: New Rule Category Database Long Running SQL Query Reporting Only Rule In Argent for SQL Server KBI 311419 Enhancement: New Rule Category Database Long Running SQL Query Reporting Only Rule In Argent for SQL Server Version Argent Advanced Technology 3.1A-1601-T10 and later Date Tuesday, 21 June 2016 Summary Argent for SQL Server […]
Version Argent Advanced Technology 3.1A-1601-T10 and later Date Tuesday, 21 June 2016 Summary Argent for SQL Server has been enhanced with a new Rule category ‘SQL Deadlock Reporting Only Rules’ for the reporting of SQL server deadlocks Technical Background The ‘SQL Deadlock Reporting Only Rules’ saves the SQL server deadlock statistics such as locked process […]
Version Argent Advanced Technology 3.1A-1601-T14 and later Date Friday, 24 June 2016 Summary Enhanced the Rule ‘Runaway Query Rules’ in Argent for SQL Server to consider maximum elapsed time instead of total elapsed time as the criterion to decide runaway queries Technical Background Runaway Query Rules in Argent for SQL Server fires Alert when a […]
Version Argent Advanced Technology 3.1A-1601-T14 and later Date Friday, 24 June 2016 Summary Enhanced the Rule SQL Job Rules in Argent for SQL Server to include Step failed, Error message and Last run time in the Alert message corresponding to failed jobs Technical Background Currently in SQL Job Rules in Argent for SQL Server, the […]
Version Argent Advanced Technology 3.1A-1601-T14 and later Date Friday, 24 June 2016 Summary Enhanced the Rule SQL Database Physical/Allocation Consistency Check Rules in Argent for SQL Server to fire Alert if any consistency errors are found Technical Background Currently SQL Database Physical/Allocation Consistency Check Rules fires Alert when finding any consistency error only if the […]
Version Argent Advanced Technology 3.1A-1601-T14 and later Date Friday, 24 June 2016 Summary Implemented support for database names containing space in ‘Transaction Log Size Rules’ Technical Background Currently Transaction Log Size Rule in Argent for SQL Server does not support database name with space The Rule uses the system stored procedure sp_helpdb to get the […]
Version Argent Advanced Technology 3.1A-1601-T14 and later Date Friday, 24 June 2016 Summary Argent for SQL Server has been enhanced with a new Rule category ‘Database Update Statistics Rule’ for monitoring the database statistics updating process Technical Background The ‘Database Update Statistics Rule’ provides alert if any error occurred during database statistics update It provides […]
Version Argent Advanced Technology 3.1A-1601-T14 and later Date Friday, 24 June 2016 Summary Argent for SQL Server has been enhanced with a new Rule category ‘In Process Runaway Query Rules’ for monitoring runaway queries among currently executing queries It also provides an option to filter system queries Technical Background The ‘In Process Runaway Query Rule’ […]
Version Argent Advanced Technology 3.1A-1601-T14 and later Date Friday, 24 June 2016 Summary Added the option to specify scan level in Average Fragmentation In Percent Rules in Argent for SQL Server Scan level can be specified as ‘Detailed’, ‘Sampled’ or ‘Limited’ ‘Detailed’ is the default option Technical Background Average Fragmentation In Percent Rules internally uses […]
Version Argent Advanced Technology 3.1A-1601-T17 and earlier Date Tuesday, 16 August 2016 Summary Argent AT uses the Windows performance DLL (PDH.dll) to obtain counters, such as Free Disk Space on target machines Customers may notice some of these counters — such as the Free Disk Space counter mentioned above — are inaccurate at the time […]
Version Argent Advanced Technology 3.1A-1601-T17 and earlier Date Wednesday, 24 August 2016 Summary An issue has been addressed in Argent for Active Directory that it failed to connect to an Active Directory Domain Controller using a trusted domain logon credentials with the following error: Error Description = Logon failure: unknown user name or bad password […]
Version Argent Advanced Technology 3.1A-1601-T17 and earlier Date Wednesday, 24 August 2016 Summary An issue has been addressed in Argent Sentry Ultra that it failed to monitor redirected web sites Argent Sentry Ultra fires exception while monitoring redirected web sites and logs following entries in Monitor Engine log: Failed to download page Error …………………………… ‘Redirected, […]
Version Argent Advanced Technology 3.1A-1601-T18 and later Date Wednesday, 24 August 2016 Summary Argent for SQL Server Query Rule has been enhanced by implementing a facility to set SQL query time out for Transact-SQL Query Rules Technical Background SQL Query Rules execute a single customizable SQL statement, stored procedure, or a Transact-SQL block on a […]
Version Argent Advanced Technology 3.1A-1601-T18 and later Date Wednesday, 24 August 2016 Summary ARGENT_FOR_COMPLIANCE_CLEANUP_CLI tool has been enhanced by removing the pause before exiting the application Technical Background ARGENT_FOR_COMPLIANCE_CLEANUP_CLI tool is used to clear archived data of Argent for Compliance from related database tables After clearing the data, the application waits for a key press […]
Version Argent Advanced Technology 3.1A-1601-T19 and earlier Date Monday, 3 October 2016 Summary When updating licensed Node properties of multiple selected Nodes, a common property dialog box should show However, if they are all XenServers, the changed properties won’t be saved Further inspecting the Console GUI log, exception errors can be found >>>> Unhandled Exception […]
Version Argent Advanced Technology 3.1A-1601-T19 and earlier Date Monday, 3 October 2016 Summary When saving IP scanning results in CMDB-X, if the IP address could not do reverse lookup by DNS server, an alias ‘Unknown’ is assigned If it is the newly found IP device, after saving it, customer could manually update the alias with […]
Version Argent Advanced Technology 3.1A-1601-T20 and later Date Tuesday, 4 October 2016 Summary Argent Advanced Technology has been enhanced by adding a new field ‘Pool Master IP’ in Licensed Node properties of Argent for XenServer, to specify the name of Pool Master of the Licensed Node. Argent for XenServer also provides an option to update […]
Version Argent Advanced Technology 3.1A-1601-T19 and earlier Date Monday, 24 October 2016 Summary If a remote Trusted Agent is assigned to monitor more than 30 server or devices, the tasks can be severely delayed or even cancelled The root cause is the communication protocol between remote Trusted Agent and Supervising Engine Remote Trusted Agent relies […]
Version Argent Advanced Technology 3.1A-1601-T19 and earlier Date Monday, 24 October 2016 Summary Remote Trusted Agent relies on pure TCP/IP connection to communicate with Motor Engines Disaster Recovery Backup Motor runs in warm mode when any main Motor is functioning In such mode, Backup Motor does not listen for incoming TCP/IP requests from Remote Trusted […]
Version Argent Advanced Technology 5.1A-1610-A and later Date Tuesday, 8 November 2016 Summary Argent Advanced Technology 5.1A-1610-A allows Console Comment being customized using Rule specific variables as well as common Argent Console keywords Click For Full Size The Rule specific variables are defined in PRODUCT.XML and populated by Monitoring Engine in runtime Click For Full […]
Version Argent Advanced Technology 5.1A-1610-A and later Date Wednesday, 23 November 2016 Summary This article explains Argent for Sybase Rules Technical Background Sybase ASE (Adaptive Server Enterprise) originally known as Sybase SQL Server and also commonly known as Sybase DB or ASE is a high performing Relational SQL database management system developed by Sybase Corporation […]
Version Argent Advanced Technology 5.1A-1610-A and later Date Wednesday, 30 November 2016 Summary Argent AT has three new products: Argent for AWS, Argent for Storage, and Argent for Sybase. Technical Background N/A Resolution Upgrade to Argent Advanced Technology 5.1A-1610-A and later
Version Argent Advanced Technology 3.1A-1610-A Date Thursday, 8 December 2016 Summary Installing Argent AT 5.1A-1610-A could fail with following message: Click For Full Size The issue happens if the machine has VC++ 2015 Redistributables installed with version newer than c.0 The issue has been addressed in Argent AT 5.1A-1610-B Technical Background Argent AT 5.1A-1610-A is […]
Version Argent Advanced Technology 5.1A-1610-A and later Date Friday, 9 December 2016 Summary Starting with Argent AT 5.1A-1610-A Crystal Reports and Argent Graphs are no longer supported All currently existing reports and Automatic Report Distributions from all installed Argent AT products will be deleted when upgrading from a lower version to 5.1A-1610-A or above All […]
Version Argent Advanced Technology 5.1A-1610-A and later Date Friday, 9 December 2016 Summary The free upgrade to the new Argent Defender Ultra uses a separate Setup program Argent Defender Ultra – Documentation http://help.Argent.com/#argent_defender_ultra Argent Defender Ultra – Download http://help.Argent.com/#product_downloads_argent_defender_ultra Please contact your Account Manager to obtain a new Argent Defender Ultra license key, which is […]
Version Argent Advanced Technology 3.1A-1610-A Date Tuesday, 13 December 2016 Summary SMTP email Alert might fail in Argent AT 5.1A-1610-A When customer tests email in Argent Console Engine setting, error message is shown as follows: The issue can happen with or without SMTP SSL start mode The issue has been addressed in Argent AT 5.1A-1610-B […]
Version Argent Advanced Technology 3.1A-1610-B and earlier versions Date Monday, 19 December 2016 Summary Argent AT Trusted Agent can be installed on Windows Server Core using either pushing out method or running remote setup package However, the Trusted Agent won’t run any assigned tasks Service log shows following lines: Click For Full Size Trusted Agent […]
Version Argent Advanced Technology 3.1A-1610-C and later versions Date Tuesday, 20 December 2016 Summary New feature of Heartbeat Events for Argent AT Supervising Engine is implemented in 5.1A-1610-C version It allows Supervising Engine including Daughter Engine send email or SMS message periodically, which indicates the health of monitoring architecture Click For Full Size The default […]
Version Argent Advanced Technology 5.1A-1610-D and later versions Date Friday, 30 December 2016 Summary When earlier versions of Argent monitor Linux/UNIX with SSH option, they requires 3rd party program PLINK.EXE, which is part of PuTTY package Argent AT installation package does not include PLINK.EXE; customer has to download separately from http://www.putty.org/ and place PLINK.exe in […]
Version Argent Advanced Technology 3.1A-1601-T20 and later Date Tuesday, 10 January 2017 Summary Argent Advanced Technology has been introduced a new Rule category ‘Anonymous Connection Count Rules’ in Argent for XenApp The new Rule is under ‘XenApp Application Monitoring Rules’ that monitors the count of applications that allows anonymous connection in XenApp 6.5 server Example: […]
Version Argent Advanced Technology 3.1A-1601-T20 and later Date Tuesday, 10 January 2017 Summary Argent Advanced Technology has been introduced a new Rule category ‘Disabled Application Count Rules’ in Argent for XenApp This Rule is under ‘XenApp Application Monitoring Rules’‘ that checks the count of applications published in XenApp 6.5 server that are currently in disabled […]
Version Argent Advanced Technology 3.1A-1601-T20 and later Date Tuesday, 10 January 2017 Summary Argent Advanced Technology has been introduced a new Rule category ‘Launched Application Count Rules’ in Argent for XenApp This Rule is under ‘XenApp Application Monitoring Rules’ that checks the count of applications currently launched in XenApp 6.5 server, by XenApp users Example: […]
Version Argent Advanced Technology 3.1A-1601-T20 and later Date Tuesday, 10 January 2017 Summary Argent Advanced Technology has been introduced a new Rule category ‘Process CPU Usage Count Rules’ in Argent for XenApp This Rule is under ‘Application Monitoring Rules’ that checks the count of application processes running in ICA (Independent Computing Architecture) sessions in XenApp […]
Version Argent for Compliance 3.1A-1610-C and later versions Date Wednesday, 21 December 2016 Summary New option in Windows Event Log Rule is implemented so that Rule is broken when Argent AT engine could not read the event logs from target machine. It is useful in that situations that network connection is not reliable. By using […]
Version Argent Advanced Technology 1701- A and later Date Tuesday, 7 March 2017 Summary Argent Advanced Technology has been enhanced with a new Rule category ‘Track With Subject Rules’ under ‘Exchange Mail Flow Rules’ in Argent for Exchange to monitor whether any emails with specified subject has been received or not in Exchange Server 2013. […]
Version Argent Advanced Technology 5.1A-1701-A and earlier versions Date Wednesday, 8 March 2017 Summary The Password and Keyboard-Interactive authentication behaves similarly when asking logon user entering the password. Keyboard-Interactive authentication is considered more secure. In some case, Password authentication is turned off, and only Keyboard-Interactive authentication is allowed. In this case, Argent AT 5.1A-1701-A and […]
Version Argent Advanced Technology 1701-A and later Date Thursday, 9 March 2017 Summary Argent for Active Directory has been enhanced with set of new Rules to monitor Active Directory 2012 and 2016. A new tree branch named ‘Instant Best Practices for Active Directory 2012 And 2016‘ is has been added in Argent for Active Directory […]
Version Argent Advanced Technology — All Versions Date Thursday, 23 February 2017 Summary Understanding the customer’s pain of scanning any Windows log file to debug an issue, Argent has released Argent Scan Log command line utility. This easy-to-use utility can scan multiple windows log files for a specified string pattern and return number of lines […]
Version Argent Advanced Technology — All Versions Date Thursday, 23 February 2017 Summary With a single command Argent customers can search whether a particular application is installed on one or more Windows servers. The free Argent Detect App CLI automatically updates Argent CMDB-X database of corresponding servers. Scheduling the CLI to run every week ensures […]
Version Argent Advanced Technology 5.1A-1701-B and earlier versions Date Wednesday, 22 March 2017 Summary When setting maintenance schedule for a bunch of server/devices, they can be selected and set at once. However, after saving the changes, the community string of all selected server/devices are set to be the same as the first selected node. Actually, […]
Version Argent Advanced Technology 5.1A-1701-A and earlier versions Date Thursday, 9 March 2017 Summary Argent AT setup program fails to detect installed KB2999226 for various reasons, and abort without giving user option to continue. The issue has been addressed in Argent AT 5.1A-1704-A. Technical Background Argent AT setup program used command line ‘wmic.exe qfe get […]
Version Argent for SNMP 5.1A-1704-A and earlier versions Date Wednesday, 12 April 2017 Summary When doing License Node Properties with multiple server/nodes selected, the dialog box of Common Node Properties might not show. If checking console GUI log, unhandled exception is logged. The issue won’t happen if selected server/nodes are of the same type, ex. […]
Version Argent Advanced Technology 5.1A-1704-A and earlier Date Wednesday, 12 April 2017 Summary When wildcard is used in log file path combined with option “All Matching Files In Parallel”, LINUX/Unix File Log Rule is supposed to scan all matching log files. However, due to a coding error, only last matching log is scanned. Click For […]
Version Argent Advanced Technology 3.1A-1610-C to 5.1A-1704-B Date Monday, 26 June 2017 Summary Customer relying on internal heartbeat on 5.1A-1704-B (or earlier) AND is on Non-Stop Motor architect may notice single heartbeat is sent from any Motor instead of each Motor. Heartbeat delivers extra visibility on alive status of Argent. It is interval controlled. Before […]
Version Argent Advanced Technology 5.1A-1707-A and later Date Wednesday, 28 June 2017 Summary New keyword ‘%LicenseTo%’ has been implemented. It can be used in Email, SMS, Network Message, Event Log, SNMP, SQL and Twitter alerts. It is the placeholder for company name used in current license. It has been used in the subject line of […]
Version Argent Advanced Technology 5.1A-1704-B or earlier Date Wednesday, 28 June 2017 Summary Argent AT services at Daughter Engine could suddenly stop. The last line of service log has message text ‘Too many restarts, the service is forced to shut down’. Before that, log has multiple error messages like ‘***** ERROR ***** An error condition […]
Version Argent Advanced Technology 5.1A-1704-B or earlier Date Wednesday, 28 June 2017 Summary When System File Rule has multiple sub-criteria, it could not resolve automatically. The issue has been addressed in Argent AT 5.1A-1707-A. Click For Full Size Technical Background This is caused by coding error. Resolution Upgrade to Argent Advanced Technology 5.1A-1707-A or later.
Version Argent Advanced Technology 5.1A-1704-B or earlier Date Thursday, 29 June 2017 Summary When File Log Rule uses option ‘Rule Is Broken If The Specific Event Does Not Exist’, it cannot be resolve automatically. For example, if the specific event does not exist during the lookback minutes, the Rule is broken correctly. In next check, […]
Version Argent Advanced Technology 5.1A-1704-B or earlier Date Friday, 7 July 2017 Summary When importing Argent AT backup using option ‘Always Rename Duplicate…’ or ‘Prompt User For Further Option…’, it could fail with message: ‘Could not import ODBC table ‘ARGSOFT_AT_NODE_APPLICATION’ from XML file. Click For Full Size Note: The option ‘Always Overwrite Existing Database’ succeeds […]
Version Argent Advanced Technology 5.1A-1704-B or earlier Date Friday, 7 July 2017 Summary Argent for VMware monitoring engine can monitor ESX host service console using SSH. The configuration is shown in following screen shot: Click For Full Size However, Argent for VMware monitoring engine might not be able to connect to service console for some […]
Version Argent Advanced Technology 5.1A-1704-B or earlier Date Friday, 7 July 2017 Summary When running Linux/UNIX Script Rule against a Linux/UNIX server using telnet protocol, no result is returned. Relator trace log shows either ‘Monitoring engine process terminated unexpectedly’ or ‘ERROR #10022: Miscellaneous error’. The same thing happens when monitoring or archiving logs. Click For […]
Version Argent AT 5.1A-1707-B or above Date Wednesday, 9 August 2017 Summary Command line utility ‘ARGENT_MAINTENANCE_SCHEDULE_CLI.exe’ has been enhanced to take an Excel file as the input to batch update maintenance schedules for installed Argent AT products. The Excel file must have column headers and can be in either XLS or XLSX format. The structure […]
Version Argent AT 5.1A-1707-A or below Date Wednesday, 9 August 2017 Summary When monitoring the delta value of an SNMP counter, if the counter value exceeds 8 digits, the delta value can randomly show a very large positive number, such as 4,294,967,295, which is 232-1. Click For Full Size Technical Background The Argent AT engine […]
Version Argent AT 5.1A-1707-A or below Date Wednesday, 9 August 2017 Summary CUstomers may find that one or more columns are from the Scheduled Monitoring Tasks in the Argent GUI, like this: Click For Full Size Technical Background We expect to see six columns in the Scheduled Monitoring Tasks screen: Click For Full Size If […]
Version Argent Advanced Technology 5.1A-1707-B or below Date Monday, 21 August 2017 Summary When a Relator is dynamically scheduled, the associated Nodes are monitored evenly within scheduled intervals. For example, a Relator running once every 10 minutes should be scheduled to run at 10:00, 10:10, 10:20 etc, and load is distributed within each 10-minute interval. […]
Version Argent Advanced Technology 5.1A-1707-B or below Date Monday, 21 August 2017 Summary This KBI covers an issue where Linux/Unix Script Rules always timeout in 60 seconds, even if the Rule is specified to use longer timeout (say, 180 seconds). Most Linux/Unix Rules will always complete within 60 seconds, but in specific cases, it breaks […]
Version Argent Advanced Technology 5.1A-1707-B or below Date Monday, 28 August 2017 Summary A remote Trusted Agent that functions perfectly might show service status ‘Unknown’ on the GUI. This is purely a cosmetic issue, this does not affect how the Supervising Engine or Trusted Agent runs. Click For Full Size The issue has been addressed […]
Version Argent Advanced Technology 5.1A-1707-C or below Date Friday, 1 September 2017 Summary When SYSLOG Rules in Argent for Compliance are used to archive SYSLOG messages, if the SYSLOG message contains some unusual format, the description field (column ‘DESCRIPTION_TX1024’) of the archived database record could be empty. One typical situation is that the message has […]
Version Argent Advanced Technology – All Versions Date Friday, 1 September 2017 Summary This article describes a scenario where the Argent Console AAC_ENGINE_LOG.TXT grows extremely rapidly. Argent has observed one case where the log grows more than 10 GB each day. AAC_ENGINE_LOG.TXT can be found in {Drive:}\Argent\ArgentConsole\LOGS The issue occurs when the “Event Answering by […]
Version Argent Advanced Technology 5.1A-1707-F or below Date Tuesday, 12 September 2017 Summary CISCO devices might provide one or both sets of interface counters based on RFC1213 and RFC2233 respectively The ifTable in RFC1213 is the traditional interface counters that almost all SNMP devices support The ifTable defines 32-bit counters for inbound and outbound octets […]
Version Argent Advanced Technology 5.1A-1707-F or below Date Tuesday, 12 September 2017 Summary Argent for Compliance Engine parses Windows file audit events to generate file creation, modification and deletion events for archiving When user creates a zero-byte file, for example, using right-click menu ‘New – > Text Document’, the File Creation Event was not captured […]
Version Argent Advanced Technology 5.1A-1707-G or below Date Thursday, 12 October 2017 Summary Argent for Java failed to connect the JVMs running in JBoss AS/EAP 7.x Technical Background Argent for Java uses Java Management Extensions (JMX) technology to monitor an application running in a Java Virtual Machine (JVM) The Managed Bean or MBean is the […]
Version Argent Advanced Technology 5.1A-1707-G or below Date Monday, 23 October 2017 Summary Amazon has added several new regions and removed some old regions since summer of 2016 Argent for AWS does not show updated regions in program As a result, any resources created in these newly added regions cannot be found or monitored Click […]
Version Argent Advanced Technology 5.1A-1707-G or below Date Thursday, 27 October 2017 Summary When user tries to exclude some drives from Performance Monitoring such as ‘% Free Space’ and ‘Free Megabytes’, he might want to use the CMDB-X Node Property ‘Drives Not To Monitor’ For example, server has hard drive ‘C:’, ‘D:’ and ‘E:’, and […]
Version Argent Advanced Technology 5.1A-1710-A or below Date Monday, 6 November 2017 Summary SSH option in System Down Rule could be used to monitor LINUX/UNIX server running SSH service However it can fail to fire Event when the server is offline Click For Full Size The issue has been addressed in Argent Advanced Technology 5.1A-1710-C […]
Version Argent Advanced Technology 5.1A-1710-A and above Date Friday, 10 November 2017 Summary Enhanced Argent Sentry Ultra to support monitoring websites hosted on Linux Servers Technical Background Argent Sentry Ultra provides Total Web Integrity Check Rule to monitor any addition, update or deletion of files of a critical websites on the hosted Webservers More details […]
Version Argent Advanced Technology 5.1A-1710-A and below Date Friday, 1 December 2017 Summary Argent for VMware Engine does not work with VMware PowerCLI 6.0 and later No VMware specific feature works at all The given reason is that PowerCLI 4.0.1 or 5.5.0 is not installed The issue has been addressed in Argent Advanced Technology 5.1A-1710-C […]
Version Argent Advanced Technology 5.1A-1710-C and above Date Friday, 15 December 2017 Summary Argent for Java has been enhanced with a new Rule that offers the facility to monitor the difference in values of specified attributes within a time frame and Alert based on the difference Technical Background Argent for Java provides ‘Custom MBeans Attributes […]