Version Argent Defender all versions Date Thursday, 26 Sep 2013 Summary IE sessions used by Argent Defender can cause huge buildup of temporary Internet files due to incorrect security setup in Internet Option Technical Background Internet Explorer can generate temporary Internet files while loading web pages. Temporary file folders might max out hard drive space […]
Version Argent AT — all versions Date Friday, 27 Sep 2013 Summary In the Argent AT service logs, the following error messages appear: 27 Sep 2013 14:06:43.060 SVR1 ARG\admin ***** ERROR ***** An error condition has been detected by ArgSoft_DAL.cpp (D6320_Commit_DB_Operation) at line 5131: DAL could not modify the record set. Microsoft Error Code = […]
Version Argent for Compliance all versions Date Tuesday, 8 Oct 2013 Summary Argent for Compliance can monitor and archive audit events in Windows application log Technical Background Usually audit success and failure events show up in Windows security log As a result, the old Argent XT can only monitor and archive such events in Windows […]
Version Argent Advanced Technology all versions Date Tuesday, 8 Oct 2013 Summary Many Argent AT products cannot be installed using Oracle as database Technical Background Many Argent AT products uses SQL tables with long name. Oracle has 30-character limit for all its object names. As a result, many Argent AT product installation will fail on […]
Version Argent for Compliance 3.1A-1308-A or below Date Tuesday, 15 Oct 2013 Summary If there is no leading zero and white space between date and time varies from 1 to 2, The Time column is not extracted properly Example: Click For Full Size As a work around, the Date/Time format should account for that and […]
Version Argent Reports all versions Date Tuesday, 29 Oct 2013 Summary Argent Report Definitions can be imported to Argent Reports using XML files exported from Argent Reports Technical Background Following are the steps involved in importing Report XML to Argent Reports Import XML (ARGENT_REPORTS_DEFINITION_EXPORT.XML) to Argent Reports as explained in the following screenshot Click For […]
Version Argent Reports 3.0A 1310-B Argent AT 3.1A 1310-B Date Wednesday, 30 Oct 2013 Summary When a non-default Data List is used, Reports in Argent Reports may appear blank although data exists in the database Technical Background When a new Data List is created, Argent for Compliance appends an underscore character (for example ‘ABC_‘) to […]
Version Argent Guardian Ultra All versions Date Wednesday, 30 Oct 2013 Summary Not able to change non-standard port in License Manager for SSH connection to UNIX machine Technical Background For security reasons, some clients have elected to change the standard port for SSH (port 22) on their UNIX machines to a non-standard port (i.e.: 40022 […]
Version Argent for Exchange All versions Date Wednesday, 30 Oct 2013 Summary Ballooning Argent AT Database Customer installs Argent for Exchange with default settings After few weeks, Argent Database size grows drastically Click For Full Size Technical Background Open Disk Usage by Top Tables Report on SQL Server Look for table name ‘ARGSOFT_EX_TRACKLOG‘, most likely […]
Version Argent Advanced Technology 1310 and below Date Friday, 1 Nov 2013 Summary Argent for SQL Server could not retrieve the version of Microsoft SQL Server 2012 because of an exception thrown by the SQL Server Management Object (SMO) component Technical Background Argent for SQL Server uses SQL Server Management Object (SMO) for connecting and […]
Version Argent Advanced Technology 3.1A-1401-A and above Date Thursday, 13 Feb 2014 Summary Steps to be followed for Oracle Database configuration, when Oracle is used as backend in Argent Advanced Technology installation Technical Background Argent Advanced Technology uses Oracle C++ Call Interface when Oracle database is used as backend To support both 32 bit and […]
Version Argent Conversion Tool 1310 and below Date Tuesday, 5 Nov 2013 Summary The Argent Conversion Tool requires Argent Console and all other Argent products to be installed in a single database Technical Background Usually all Argent AT components are installed in a single database There is an option during the AT installation to choose […]
Version Argent for Topology 3.1A-1310-A or below Date Wednesday, 6 Nov 2013 Summary Addressed the issue ‘Generating Excessive Data Files‘ in Argent for Topology Technical Background Argent for Topology generates excessive amount of Parsed NetFlow Data Files This issue causes accumulating huge number of files in the drive in which Argent for Topology is installed […]
Version All Argent AT products Date Friday, 8 Nov 2013 Summary Target server to be monitored may have multiple network cards and hence have multiple IP addresses, usually on different subnets When Argent resolves the server hostname through DNS, the IP address is unreachable because there is no network route to that subnet This usually […]
Version Argent Advanced Technology all versions Date Tuesday, 19 Nov 2013 Summary Only customers with specific privileges can successfully execute Rules under Argent for Oracle Technical Background Following are the details of privileges required for each Rule in Argent for Oracle: Rule Name Privileges Table Name Activity Rule Select v$sql_plan Available Process Percentage Rule Select […]
Version Argent Advanced Technology all versions Date Tuesday, 19 Nov 2013 Summary Only customers with specific privileges can successfully execute Rules under Argent for SQL Server Technical Background Following are the details of privileges required for each Rule in Argent for SQL Server: SQL Server Performance Objects Use of the SQL Server performance objects depends […]
Version Argent Advanced Technology all versions Date Wednesday, 20 Nov 2013 Summary Slow file shares on the Main Argent Engine can cancel tasks when Argent Advanced Technology Trusted Agents are used, as well as slow-loading Argent SuperMaps and Enterprise Application Views in Argent Commander Customers using Non-Stop Motors may also notice synchronization issues Technical Background […]
Version Argent Job Scheduler all versions Date Wednesday, 20 Nov 2013 Summary Jobs scheduled to run during the switchover time on the Daylight Saving start date runs one hour prior to the scheduled time Jobs scheduled to run during the switchover time on the Daylight Saving end date runs only after the Daylight Saving gets […]
Version Argent Advanced Technology all versions Date Tuesday, 26 Nov 2013 Summary Customer may notice high bandwidth usage when Argent AT Engine is running Windows Performance Rules against remote machines Argent AT deployment should be considered carefully when the bandwidth usage is a concern Technical Background Argent AT uses Microsoft PDH library to retrieve performance […]
Version Argent Advanced Technology 3.1A-1401-A and above Date Wednesday, 11 Dec 2013 Summary Oracle client software should be installed and configured properly for the successful running of Argent for Oracle Technical Background Before installing Argent AT with Oracle as backend, an Oracle Service Name must be created For that, Oracle client software should be installed […]
Version Argent for Compliance all versions Date Friday, 13 Dec 2013 Summary When a Microsoft Office program such as Microsoft Word is used to edit a document, instead of file modification audit, file deletion audit event is generated Technical Background When an Office document is opened for editing, the following occurs: Copy the file with […]
Version Argent Advanced Technology all versions Date Monday, 30 Dec 2013 Summary If email message contains a very long line, SMTP email in Argent AT can break the line into multiple lines when option ‘MIME‘ or ‘UUENCODE‘ is used It is generally not an issue but it can cause invalid URL link if the line […]
Version Argent Commander and Argent Reports all versions Date Monday, 30 Dec 2013 Summary Unable to install Argent Reports and Argent Commander with Argent Advanced Technology after Argent Database (SQL) migrated to new server Technical Background After migrating Argent Database, it was found that ARGENT_ATLAS registry key gets stored in ‘HKEY_LOCAL_MACHINE\SOFTWARE\Argent‘ hive instead of its […]
Version Argent AT 3.1A-1310-A Date Tuesday, 7 Jan 2014 Summary After migrating from Argent XT to Argent AT some customers may have XTDetectHung.exe Monitoring Rule left which is no longer required Technical Background Argent XT used XTDetectHung.exe Rule to monitor if a process is running or hung Resolution This Monitoring Rule is now redundant It […]
Version Argent XT 8.0A-1104 or above; possibly on Argent AT as well as this appears to be a Microsoft bug Date Tuesday, 7 Jan 2014 Summary Intermittent PDH error 102 on Windows 2012 Enterprise Server causes false correction notification Alert Technical Background It is seen that although the condition is still valid (Rule is considered […]
Version All versions of both Argent XT and Argent AT Date Wednesday, 8 Jan 2014 Summary Error seen in Argent Relator Trace Logs: ‘Monitoring Engine process terminates unexpectedly with exit code:-1073741502‘ Technical Background This is a Microsoft .NET 3.5 Framework bug The exit code is 0xC0000142 (STATUS_DLL_INIT_FAILED) The Microsoft explanation is: This error is due […]
Version Argent Advanced Technology all versions Date Wednesday, 15 Jan 2014 Summary WScript object cannot be used in VBScript/WMI Rule or WMI Action Script of any Argent AT products Technical Background WScript object is implemented within CScript.exe or WScript.exe It is NOT an external ActiveX object that can be created through ‘CreateObject‘ method As a […]
Version Argent Commander – All versions Date Wednesday, 22 Jan 2014 Summary Argent Argent Commander can be associated with both Argent XT and Argent AT installations When Argent XT is decommissioned, references to Argent XT and its database should be removed to prevent performance issues with Argent Commander Technical Background Argent Commander comes with a […]
Version Argent Reports – All versions Date Wednesday, 22 Jan 2014 Summary Argent Reports can be associated with both Argent XT and Argent AT installations When Argent XT is decommissioned, references to Argent XT and its database should be removed to prevent performance issues with Argent Reports Technical Background Argent Reports comes with a configuration […]
Version All versions of Argent Commander and Argent Report Date Monday, 27 Jan 2014 Summary While accessing Argent Report or Argent Commander, the following Microsoft error is seen: ‘Error code: 500.19 0x8007007e’ Click For Full Size Technical Background The Microsoft WSUS (Windows Server Update Services) is installed on the server and this facility automatically enables […]
Version Argent Advanced Technology all versions Date Tuesday, 28 Jan 2014 Summary Whether a Trusted Agent is a local or Remote Trusted Agent depends on the registry key of: HKLM\Software\Argent\{PRODUCT}\ SERVER_IS_REMOTE The Trusted Agent is a remote one when the registry is 1 Technical Background The Argent Remote Trusted Agent communicates with Main Engine through […]
Version Argent Advanced Technology all versions Date Wednesday, 29 Jan 2014 Summary Customer found Rule Console Comment and Description fields are too small or completely invisible on 1366×768 or 1280×768 laptop display Customer can edit the registry HKLM\Software\Argent\{PRODUCT}\MIN_SCREEN_RESOLUTION_Y to 800 or larger number but less than 3000 If the key is not there, manually add […]
Version All Date Friday, 31 Jan 2014 Summary The Argent Main Engine is unable to communicate with Argent Remote Engines The status of the Remote Engine is “unknown” on the Argent screens even though bi-directional TCP communication between the Main Engine and Remote Engines is shown to be working In the log file of the […]
Version Argent Defender 3.1A-1401-D and earlier Date Wednesday, 5 Feb 2014 Summary Microsoft has broken IE 10 and later preventing Argent Defender from recording a file download Also Argent Defender cannot run the script recorded in earlier version dealing with file download either Technical Background IE 9 or earlier uses popup dialog box prompting user […]
Version All versions of Argent Reports Date Tuesday, 11 Feb 2014 Summary How to remove technical information above the graph in Argent Reports Technical Background By default, Argent Reports adds extra information above the graph which contains fields such as Time Zone, Date Range, Time Resolution, Nodes, Monitoring Group and SuperConsole Click For Full Size […]
Version Argent Job Scheduler 8.0A-1104-B and above Date Thursday, 13 Feb 2014 Summary How to delay a Rollover in Argent Job Scheduler Technical Background Rollover occurs daily at the time configured under ‘Rollover & Archiving‘ tab in ‘Configuration Options‘ screen But at times, there could be some instances where the customer’s production day is not […]
Version Argent Defender – all versions Date Tuesday, 18 Feb 2014 Summary Not all of a report is generated; for some reports the report can be empty In one case, an Argent Defender report that should have been 91 pages long only have a single page generated This situation can occur if the VBscript in […]
Version Argent Advanced Technology all versions Date Thursday, 20 Feb 2014 Summary AT Relators Not Running On Windows Server 2012 Technical Background Relators may fail to be executed and no Monitor_Engine logs or processes are launched even though the Argent AT services are running Relator logs may show that the Monitor Engine process has failed […]
Version Argent for Topology all versions Date Tuesday, 25 Feb 2014 Summary Guide for installing Argent for Topology Technical Background Argent for Topology is installed using a standard Argent Setup program Installation takes about four minutes First download and unzip the Argent for Topology zip file; then double-click SETUP.exe There are mainly three components in […]
Version Argent Commander all versions Date Tuesday, 25 Feb 2014 Summary The debugging steps to be followed to identify what is happening when Argent Commander pages do not load after an installation Technical Background If a customer cannot see or load any of the Argent Commander pages after an installation, it could be one of […]
Version Argent for Topology all versions Date Tuesday, 25 Feb 2014 Summary A training document on Argent for Topology Technical Background How can an administrator know who is consuming the bandwidth of the organization? How can the specific user and machine be determined? How can the consumption be classified into good and bad? How can […]
Version Argent for Topology all versions Date Tuesday, 25 Feb 2014 Summary Remote Installation of Argent for Topology Agent Technical Background Argent for Topology monitors and analyses network traffic by capturing NetFlow data from Cisco routers The captured NetFlow data is analyzed and categorized to identify which users, applications, machines and departments are top consumers […]
Version Argent Guardian Ultra – all versions Date Monday, 3 Mar 2014 Summary In network segments with firewalls between devices, situation may arise where misconfigured CMDB-X will cause Relators to execute on a remote monitoring engine instead of preferred Trusted Agent Technical Background Relators are configured to use {Dynamic} monitoring engine in Monitoring Group List […]
Version Argent for VMware all versions Date Thursday, 6 Mar 2014 Summary Customer can use custom PowerCLI script to monitor VMware environment If both the custom PowerShell Script Rule and built-in VMware Rule happen to run in the same shared pool concurrently, they can fail randomly As a result, VMware Rules run fine when customer […]
Version Argent for VMware all versions Date Tuesday, 11 Mar 2014 Summary When Turbo Mode is turned on in Argent for VMware, Relators should use fixed start time instead of dynamic scheduling to avoid costly connections to vCenter If customer attempts to put a Relator into production, he may see following prompt: Click For Full […]
Version Argent Advanced Technology 3.1A-1307 or above Date Monday, 24 Mar 2014 Summary The Argent Global Service Manager can apply a new Service Account and Password for Argent AT services for all or selected Argent AT monitoring products This feature will allow end-user to start/stop/restart Argent AT services as well This feature is very useful […]
Version Argent Advanced Technology all versions Date Thursday, 27 Mar 2014 Summary Argent AT has the ability to export the Master Control Information for Daughter Engines to pick up the latest control information But ONLY product Administrator can export Mother Control Information This will immediately limit the ability of non-product-administrator users from inappropriately accessing the […]
Version Argent Advanced Technology all versions Date Friday, 4 Apr 2014 Summary Large Argent AT installations can generate huge volume of Argent Predictor data It can be several thousand data points every few seconds Customer may notice spotty data at the beginning It can deteriorate until no data is saved If Argent AT 3.1A-1404 or […]
Version Argent Advanced Technology – All versions Date Monday, 7 Apr 2014 Friday, 20 July 2018: Updated to include following product services in Argent Advanced Technology 5.1A-1807-A version Argent for AWS Argent for Java Argent for MySQL Argent for Storage Argent for Sybase Argent for XenApp Argent Service List Provider Summary The two simple cmd […]
Version Argent Job Scheduler all versions Date Tuesday, 8 Apr 2014 Summary Argent Job Scheduler would not consider a Job for Rollover if the previous instance of the Job is still running Technical Background Sometimes there could be a situation where a scheduled Job could not complete as expected and may extend its running to […]
Version Argent Advanced Technology all versions Date Tuesday, 8 Apr 2014 Summary When a customer does an interactive GUI test to test access to a node or server, Argent spawns a process on server that the customer currently logged on to, and the test under the security context of current logon user In direct contrast, […]
Version Argent Advanced Technology all versions Date Wednesday, 9 Apr 2014 Summary Large Argent AT installation can generate huge volume of Argent Predictor data It can be several thousand data points every few seconds Customer can notice spotty data at the beginning It can deteriorate until no data is saved If Argent AT 3.1A-1404 or […]
Version Argent Advanced Technology all versions Date Wednesday, 9 Apr 2014 Summary When customer does GUI Test, the Monitoring Engine process is spawned on server that customer currently logon, and under the security context of current logon user When Argent AT service does the test, it is done on the Trusted Agent or Main Engine […]
Version Argent Advanced Technology all versions Date Wednesday, 9 Apr 2014 Summary Customers might face issues reading Email Alerts from Argent Advanced Technology displaying query results, as they find the data in the email unformatted Technical Background This happens with Relators using Query Rules in Argent for Oracle and Argent for SQL Server where the […]
Version Argent Advanced Technology all versions Date Friday, 11 Apr 2014 Summary This KBI describes how to load Performance Objects from a specific Trusted Agent when configuring Performance Rules The way Argent AT positions this feature is different from Argent XT Technical Background When loading the list of Performance Objects, customer may want to load […]
Version All Argent Reports Date Monday, 14 Apr 2014 Summary Argent Reports fails to render Web GUI Static Content and images after installation Click For Full Size Technical Background Static Content Role in IIS allows the Web server to publish static Web file formats A Static Content Web server is the most basic configuration that […]
Version Argent Guardian Ultra 3.1A 1404 and below Date Wednesday, 16 Apr 2014 Summary PowerShell remoting allows for the execution of scripts located on a local server to be executed remotely There are several ways to invoke commands and run scripts remotely with PowerShell The command ‘Enter-PSSession‘ may not work when used in an Argent […]
Version Argent Advanced Technology — All Versions Date Thursday, 24 Apr 2014 Summary A Microsoft error occurs when running WMI Cluster Rule “Cluster automation library is not installed. Error: ActiveX component can’t create object (Microsoft VBScript runtime error)” Click For Full Size Technical Background If the Microsoft Cluster Library is not installed on the Argent […]
Version All versions of Argent Job Scheduler Date Tuesday, 29 Apr 2014 Summary The following instructions explain how to connect to an Argent Unix Queue Engine within the Argent Job Scheduler GUI Technical Background N/A Resolution Connecting to a Linux Argent Queue Engine Select ‘Remote/Unix/iSeries/SAP Server Management‘ from the Settings drop down menu: Enter the […]
KBI 310941 ODBC Drivers For Sybase Adaptive Server Enterprise (ASE) KBI 310941 ODBC Drivers For Sybase Adaptive Server Enterprise (ASE) Version Argent Guardian Ultra – All Versions Date Friday, 16 May 2014 Summary Customers may want to create Rules that connect to Sybase Adaptive Server Enterprise (ASE) databases Technical Background Like all databases, the Argent […]
Version Argent Advanced Technology all versions Date Tuesday, 20 May 2014 Summary Argent AT services stop randomly, causing any of Argent AT products to stop monitoring Technical Background Microsoft’s SQL Server is designed to take hold as much memory as possible This ill-conceived approach often causes needless issues for other applications running on the same […]
Version Argent Advanced Technology 1404-A and earlier Date Thursday, 22 May 2014 Summary Argent Non-Stop Motors have a unique and automated facility that synchronizes critical configuration settings from the single central {Product}_CONFIGURATION database tables, to the local registry of each Argent Motor This KBI describes an error situation where the Registry Keys for other Argent […]
Version Argent Advanced Technology all versions Date Wednesday, 28 May 2014 Summary Assuming Windows authentication is used, to configure a non-admin user to use Argent AT, following minimum DB rights should be assigned: Add the Windows account or user group as SQL Server Login (Windows account A\TEST1 is used in the example) Bring up Login […]
Version Argent Advanced Technology 3.1A-1404-A or earlier Date Friday, 30 May 2014 Summary Some poorly written log messages wrongly suggest errors conditions These log messages are actually warnings of congestion and the possibility of decreased performance They are caused by Argent Main Engine and Trusted Agent trying to access the same file at exactly the […]
Version Argent Advanced Technology – All Versions Date Friday, 6 June 2014 Summary Environments with more than 100 IP devices that require frequent polling (every three minutes or less) may encounter issues with skipped tasks and delayed or cancelled Relators The frequency of polling is so high that a previous task may not have completed […]
Version Argent Advanced Technology all versions Date Tuesday, 10 June 2014 Summary Environments with frequent Relator executions may experience delayed Alerts and over 200,000 files in the PENDING_EVENTS folder i.e. (X:\Argent\ArgentGuardianUltra\PENDING_EVENTS) Each product has its own PENDING_EVENTS folder, troubleshooting the correct product is important Easiest way to determine Alerts are being delayed apart from customer […]
Version Argent Advanced Technology all versions Date Tuesday, 10 June 2014 Summary An Argent Guardian Ultra (AT) Trusted Agent installed on a Windows Server 2012 with UAC enabled fails to execute any Relator Technical Background Trusted Agent is connected successfully to Main Engine but the following symptoms are present: The Scheduled Monitoring Tasks show no […]
Version Argent Advanced Technology 3.1A-1404-A or earlier Date Wednesday, 25 June 2014 Summary The following instructions explain how to configure Argent for SAP Technical Background N/A Resolution SAP Instance Connectivity Test Step 1: Add SAP server to CMDB-X Click For Full Size Step 2: License SAP Server And Configure SAP Instance Click For Full Size […]
Version Argent Defender all versions Date Friday, 11 July 2014 Summary After fresh installation, Argent Defender service cannot run recorded scripts All TESTs are time-out and cancelled This is caused by IE security setting that prompts enabling/disabling IE add-on when first run When service launches IE web session, the IE process is stuck at the […]
Version Argent Advanced Technology all versions Date Friday, 11 July 2014 Summary When customer logon as Operator and starts Argent AT Client GUI, he may see Argent AT Main Engine service status as ‘Unknown‘, and be unable to Start/Stop Main Engine service This is caused by security setting at Main Engine Only local Administrator can […]
Version Argent Advanced Technology – All Versions Date Monday, 21 July 2014 Summary In a Mother – Daughter Architecture, configuration changes made at the Mother Engine need to be passed down to the Daughter Engine Technical Background By default, this is done manually using the ‘Export Master Control Information‘ option as shown in the following […]
Version Argent Job Scheduler – All Versions Date Monday, 21 July 2014 Summary Upon a fresh installation, Jobs submitted (Ad Hoc or Rollover) get into Pending status and never run The Jobs get Abend around ten minutes Technical Background The issue occurs because the Service Logon account lacks certain privileges The log file AJSMAIN_SQL_LOG.TXT has […]
Version Argent Advanced Technology 3.1A-1407-A and later Date Friday, 25 July 2014 Summary The Automated Backup And Recovery option has been added to the Total Web Integrity product Technical Background Now using the Total Web Integrity product any website tampering can be monitored by tracking the addition of new files, alteration, or removal of existing […]
Version Argent Advanced Technology 3.1A-1401-A or earlier Date Friday, 25 July 2014 Summary Customer can install fail-safe Daughter Engines as Non-Stop Monitor Custom runs Argent AT setup on each Daughter Motor as usual Make sure the Non-Stop Monitor option is specified as shown below: Click For Full Size After successful installation, ‘{Daughter Motor}:cluster name‘ shows […]
Version Argent Advanced Technology all versions Date Wednesday, 6 Aug 2014 Summary Argent Console can be configured to answer Event by reading incoming email through MAPI or POP3 Customer may notice the incoming messages are processed as they appear then disappear from the OUTLOOK inbox, but the Events are not answered or resolved properly This […]
Version Argent Advanced Technology – All Versions Date Monday, 18 Aug 2014 Summary Environments with more than 100 devices that require frequent collection of Argent Predictor Data (every three minutes or less) may encounter issues with the accumulation of files in the ‘PENDING_EVENTS‘ folder Technical Background This issue occurs because the frequency of data collection […]
Version Argent Advanced Technology 3.1A-1407-A and later Date Friday, 22 Aug 2014 Summary When Motors uses different Time Zones, the Motors later in Time Zone are reported as offline by the Motors with earlier hours Take a two-Motor installation as an example, one Motor runs in Eastern Time Zone, the other in Pacific Time Zone […]
Version Argent Advanced Technology – All Versions Date Friday, 5 Sep 2014 Summary Moving Your SQL Database To A New Server (Argent AT) Occasionally, clients have the need to move the Original Database to a new server due to performance issues or a reconfiguration of infrastructure This can be performed even if you do not […]
Version Argent Advanced Technology – All Versions Date Tuesday, 23 Sep 2014 Summary Customer reports that Argent for Compliance is not firing alerts for SYSLOG messages sent by their AIX servers Technical Background Due to a mistake in coding, the customer had configured their SYSLOG Rules to accept incoming messages only on Message Facility Local-6 […]
Version Argent Advanced Technology – All Versions Date Thursday, 25 Sep 2014 Summary Argent for Compliance allows for wildcards such as ‘*‘ or ‘?‘ to be used in the file name pattern to scan multiple log files Example: This may not always work as the ‘File Name Column‘ setting might be invalid for the target […]
Version Argent WorldView all versions Date Tuesday, 7 Oct 2014 Summary Guide for installing Argent WorldView Technical Background Argent WorldView Installation consists of two main components: Argent WorldView Web Service Argent WorldView Website Argent WorldView Web Service is the web service component of Argent WorldView This should be installed on all machines with Argent Job […]
Version Argent Advanced Technology – All versions Date Tuesday, 21 Oct 2014 Summary Environments with a large percentage of remote servers being monitored may experience high CPU utilization and a lot of skipped messages in Argent Main Engine trace logs which degrades performance tremendously Technical Background Argent performance monitoring utilizes the standard Microsoft PDH (Performance […]
Version Argent Advanced Technology all versions Date Wednesday, 5 Nov 2014 Summary Argent Advanced Technology Main Engine or Daughter Engine may be disabled due to licensing issue in some proxy environment Customer sees following lines in service log: The service is running in disabled mode and does no monitoring The issue is caused by proxy […]
Version Argent Job Scheduler 10.0A-1411-A and later Date Thursday, 6 Nov 2014 Summary The following options allow deleting of either Job Logs or System Logs of Scheduling Engine and Queue Engine Delete Scheduling Engine Job Logs older than a specified period Delete Scheduling Engine System Logs older than a specified period Delete Scheduling Engine System […]
Version Argent Advanced Technology All Versions Date Tuesday, 25 Nov 2014 Summary When Argent AT is configured as Argent Non-Stop Monitor, Argent Console service might periodically generate warning log message ‘Could not replicate Enterprise Application View from Motor xxxx (The network path was not found)‘ in Service log It can be caused by two possibilities: […]
Version Argent WorldView 1.0A-1412-A And Later Date Monday, 1 Dec 2014 Summary Argent WorldView implements product security by setting access privileges on Scheduling Engines and Queue Engines, for Active Directory users/groups Security can be defined either explicitly or implicitly If security is not defined anywhere, the product’s default policy is assumed For a detailed description […]
Version Argent AT All versions Date Wednesday, 3 Dec 2014 Summary Argent Console service stops after a SQL Server outage after more than allowed timeout period, by default 3 minutes, same for other Argent products, but say if Argent Guardian Ultra has a SQL Server timeout of 60 minutes and the service remains running it […]
Version Argent AT All versions Date Monday, 8 Dec 2014 Summary Argent for Exchange sending out Alert about connecting to remote server failed with Access is denied error This error occurs when Argent tries to connect to an Exchange 2010 Server remotely using PowerShell A sample of the error is shown below: Connecting to remote […]
Version Argent Job Scheduler all versions Date Monday, 8 Dec 2014 Summary Argent Job Scheduler provides an option to retry Job execution, for a specified number of time, at a specified interval, based on the exit code of Jobs Technical Background Jobs may fail due to the following reasons Temporary unavailability of Servers Database Server […]
Version Argent Advanced Technology All Versions Date Wednesday, 17 Dec 2014 Summary When setting up a Relator to monitor Transaction Log Size in Argent for SQL Server using SQL 2008 Transaction Log Size Rules, the Relator Test fails with the following error messages: Access to ‘<database>’ using SMO libraries Tue Dec 16 08:17:31.301 – ***NOT […]
Version Argent Advanced Technology all versions Date Friday, 19 Dec 2014 Summary Argent AT SLA Rule has the option ‘Run Lightweight SLA Checking With Interval Of xxxx Seconds’ to implement High Frequency SLA checking Click For Full Size The Rule is submitted to Monitoring Engine just like other Rules However, instead of returning immediately after […]
Version Argent Advanced Technology all versions Date Friday, 19 Dec 2014 Summary Argent AT SLA Rule checks server/device accessibility by simple ICMP Ping It is the same as the TCP/IP Ping in System Down Rule if default option is used Argent AT Engine pings the target IP with the default timeout and retry count specified […]
Version Argent for Topology 1406-A or Earlier Date Friday, 19 Dec 2014 Summary After new installation of Argent for Topology, Collector Logs showing NetFlow/SFlow Data is coming consistently but Argent for Topology Webpage Graphs are empty Error in Argent Topology Web logs (<PATH >\ARGENTFORTOPOLOGYDATACOLLECTOR\ARGENT_FOR_TOPOLOGY_WEB\LOGS): Click For Full Size 17 Dec 2014 17:03:14.803 ACME\User *** ERROR […]
Version Argent Advanced Technology all versions Date Monday, 22 Dec 2014 Summary Argent AT uses folder PENDING_EVENTS to hold the Work Order files for either firing Events or saving Argent Predictor data The Work Order file name extension is EWO Ideally the folder should be empty which means Work Order files are processed promptly In […]
Version Argent Advanced Technology all versions Date Wednesday, 31 Dec 2014 Summary SQL Server Express has limitations of 4 CPU cores, 1 GB memory and 10 GB data size When SQL Server Express uses more than 1 GB memory, it throttles internally which drops SQL Server performance significantly As a result, Argent AT products can […]
Version Argent Guardian Ultra — All Versions Date Updated Fri, 13 Mar 2015 Summary There are two ways that Argent monitors CPU usage for Linux machines. Depending on which pre-defined Rule you are using, the method of obtaining CPU usage may be different. This KBI goes through the logic used in each type of script. […]
Version All Date Tuesday, 13 Jan 2015 Summary When trying to install Argent Reports, Argent Commander, Argent Global Manager or Argent WorldView on a Windows 7 and Windows 8 Home Edition machine will fail and error message appears “The required Windows Authentication in Windows Features is not turned on” Technical Background Argent Web products require […]
Version Argent AT 3.1A-1410-A Date Tuesday, 13 Jan 2015 Summary When using the Argent Defender to record a web browsing session on a new install of Windows Server 2012 R2 with Internet Explorer 11, the following screen appears and the recording fails: Click For Full Size Technical Background Argent Defender adds two add-ons to Internet […]
Version Argent Job Scheduler all versions Date Wednesday, 14 Jan 2015 Summary The article describes the following: The Perfect Installation method and the Best Practices to ensure High Availability in Argent Job Scheduler How Argent Job Scheduler High Availability architecture handles the following unlikely Events of server downtimes Main Engine goes down Main Engine comes […]
Version Argent Advanced Technology all versions Date Wednesday, 14 Jan 2015 Summary Steps to configure a Rule in Argent for Compliance to check if the specified domain user is locked out Technical Background User accounts may get locked out due to invalid login attempts or any other reasons A Rule can be configured in Argent […]